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Sunday, December 14, 2025

Gating in an AI world: What to hide, what to show, and why

 

Invisible content earns zero authority. Learn how to unlock visibility without giving away your best assets.

For as long as marketers have been chasing leads online, the debate over gated versus ungated content has raged. 

Entire conference sessions, whitepapers, and LinkedIn flame wars have been dedicated to the question:

  • Should you hide your best stuff behind a form fill, or give it away for free to maximize search rankings and reach?

The problem is that most of this debate hasn’t caught up with the new realities of AI-driven search.

In a world where visibility in Google’s AI Overviews, Microsoft Copilot, ChatGPT, and Perplexity directly shapes brand authority, hiding the wrong content behind a gate doesn’t just cost you some top-of-funnel visibility. 

It makes you invisible in the layer of search that now matters most: the AI answer layer.

AI can’t and won’t fill out a form or subscribe to your paywall. 

If your content is gated, the models can’t see it, can’t cite it, and can’t use it to represent your brand in synthesized answers.

This article aims to reframe the gating debate for 2025 and beyond.

Instead of a binary yes/no, I’ll offer a decision framework for modern gating:

  • Always ungated: The materials AI and humans alike rely on to understand your value proposition.
  • Conditionally gated: Feeper research, templates, and assets – but only after exposing enough to earn citations and trust.
  • Never gated: The basics that establish credibility, authority, and discoverability.

By mapping each type of content to lead quality, brand visibility, and AI presence, you’ll have a clear rubric for what to hide, what to show, and why.

Why AI changes the gating conversation

Traditionally, the gating decision was framed as a trade-off between visibility and lead quality.

  • Ungated: More eyeballs, less lead capture.
  • Gated: Fewer visitors, but more “serious” form fills.

AI-driven search has come along and moved the goalposts. 

These systems no longer index the whole page and show a URL.

Instead, they retrieve and synthesize content sentence by sentence based on relevance and clarity.

That means if the only version of your report lives behind a form or your insights sit behind a paywall, they effectively don’t exist in the new search ecosystem.

Even worse, if your competitors ungate their abstracts, summaries, and key findings, their content becomes the default citation source for AI Overviews and Copilot answers. 

They become the recognized authority, while your gated masterpiece stays invisible.

AI doesn’t reward the best-hidden asset. It rewards the most visible, extractable, and trustworthy one.

Dig deeper: Driving traffic to gated content and paywalled sites: SEO tips + examples

Your Competitors Are Already Optimizing for AI Search. Are You?

Monitor how AI platforms rank you vs competitors in real-time

Discover untapped AI visibility opportunities in your industry

Track sentiment shifts across 5+ major AI platforms

See what AI says about your brand today

Always ungated: Your brand’s ‘understand me’ layer

Some content should never be hidden. Not from users, and not from machines. This is the content that establishes who you are, what you do, and why you’re credible.

Examples include:

  • Summaries and abstracts: AI pulls these directly into answers. If your executive summary is locked up, you won’t be cited.
  • FAQs and definitions: Frequently asked questions and concise definitions are prime AI fodder.
  • Pricing and product basics: If you hide this, AI will default to third-party sources – which might not be accurate.
  • Author bios and credentials: Ungating author information is a credibility multiplier. E-E-A-T/QC systems look for clear expertise.

These assets act like your brand’s knowledge graph in miniature. 

Gating them is like pulling your business card out of circulation and then wondering why no one calls.

Ungated basics ensure that both AI and humans can understand, trust, and represent you correctly.

Conditionally gated: The ‘earn the right’ layer

This is where nuance comes in. 

There are absolutely assets you may want to gate – but gating should come after you’ve earned visibility and trust.

Think:

  • Research reports.
  • Templates and calculators.
  • In-depth guides.
  • Case studies.

The trick is not to slam the gate at the headline. 

Instead, provide enough public-facing content to establish credibility and allow AI to cite you.

For example:

  • Ungate the abstract, methodology, and key findings of a research report. Gate the full dataset and deep analysis.
  • Ungate a screenshot and explanation of a template. Gate the full downloadable file.
  • Ungate high-level insights from a case study. Gate the step-by-step breakdown or full deck.

This “teaser ungating” approach achieves two things:

  • AI inclusion: Models can see, parse, and cite your key takeaways.
  • Lead quality: Serious prospects will still exchange information for the full version.

It’s a balance, but err on the side of ungating enough to establish authority. 

If you don’t, someone else’s partially visible research will be the one cited instead.

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What about paywalls?

Yes – paywalls count as gating. 

From the perspective of both humans and AI, if the content isn’t visible without logging in or paying, it’s gated.

There are two major consequences:

  • For most brands: A hard paywall means your content won’t be included in AI Overviews or Copilot, because the models can’t access it. Unless you negotiate a licensing deal with OpenAI, Google, or Microsoft (as a few elite publishers have done), your work is invisible.
  • For media companies: Some can get away with it because their authority is so strong that snippets, summaries, and syndicated content exist elsewhere. But for everyone else, paywalls without visible abstracts or teasers are a recipe for disappearance.

If you must use a paywall, pair it with ungated summaries, abstracts, and key data points.

That way, AI systems (and human searchers) still see enough to recognize your authority and cite you.

Beware of soft gates and accidental gating

Not all gates are intentional. Sometimes, brands inadvertently hide their most important content behind what I call soft gates:

  • PDFs that require clicking through a modal or JavaScript event.
  • “Read more” toggles that collapse key details.
  • Accordions or tabbed content where the default state hides the text.
  • Inline lead-gen overlays that must be dismissed before accessing the content.

From a human perspective, these seem minor – just one extra click.

However, from the perspective of AI systems, they’re effectively gates.

Large language models:

  • Don’t mimic human behavior at inference time. 
  • Don’t open toggles, expand tabs, or click “download” buttons. 
  • Retrieve and parse only what is visible in the rendered HTML at page load.

That means your “get to know me” content – the very material that establishes credibility and authority – may be invisible if it’s hidden behind a collapsed section or accessible only through a PDF download.

The fix is simple but critical:

  • Surface summaries inline before linking to full PDFs.
  • Keep key takeaways visible by default.
  • Avoid making trust signals (like bios or pricing) conditional on interaction.

If the AI can’t see it without “acting like a user,” it won’t use it, and in the current landscape, invisibility is the same as irrelevance.

Never gated: The ‘credibility’ layer

Some information should never be behind a wall.

Gating it frustrates users and undermines your authority signals with search engines and AI models.

  • Pricing: If buyers can’t see your pricing, they’ll turn to competitor pages, aggregators, or (worse) AI-generated guesses.
  • Author and company credentials: Gating this is like telling AI, “We’re not sure we want you to know who we are.” It’s a bad idea.
  • Basic product specs or service descriptions: Essential for visibility in product-related AI queries.

Hiding this type of content actively damages your E-E-A-T footprint. 

If AI can’t verify who you are, what you sell, or why you’re credible, you’re far less likely to be surfaced.

Think of this as the table stakes of trust. 

You don’t win by hiding them – you lose.

Mapping gating to outcomes

Here’s a simple way to visualize the impact of gating choices:

Mapping gating to outcomes

When in doubt, ask:

  • Does gating this improve lead quality or revenue enough to offset the loss of AI visibility? 

If the answer is no, ungate it.

A practical checklist for deciding what to gate

Before slapping a form fill, paywall, or modal on your next asset, walk through this checklist:

  • Will this content build trust if visible?
    • If yes, ungate it. Trust-building content is too valuable to hide.
  • Does AI need to “see” this to recognize us as authoritative?
    • If yes, ungate it – at least partially.
  • Can I provide a teaser version that earns citations without giving everything away?
    • If yes, use conditional gating.
  • Would gating this undermine our E-E-A-T footprint?
    • If yes, don’t gate. You can’t afford to weaken your credibility signals.
  • Is there enough ungated content elsewhere to establish authority?
    • If your entire site is walled off, you’ll vanish. Balance is key.

Bringing it all together

The old gating debate framed it as a binary: hide everything or give everything away. 

But in the AI-driven search era, the choice isn’t between free vs. lead-gen. It’s between visible vs. invisible.

AI Overviews, Copilot, and Perplexity are shaping how users discover and trust brands. 

If your best content is locked away – behind a form, a paywall, or even a toggle – AI can’t cite you. 

And if AI can’t cite you, you’re absent from the very narratives shaping search results.

The modern strategy is layered:

  • Ungate the “understand me” content (summaries, FAQs, bios, pricing).
  • Tease the “earn the right” content (research, templates, guides) so both AI and humans can see enough to trust you.
  • Never gate credibility basics (pricing, credentials, specs).
  • Be strategic with paywalls: They can generate subscription revenue, but only if they are paired with visible abstracts and context.
  • Eliminate soft gates: Don’t let JavaScript, toggles, or PDF-only assets hide the very signals that make you worth citing.

In short: don’t lock away the very signals that make your brand worth citing.

Visibility is the new currency

For years, marketers justified gating with the phrase: “If they want it badly enough, they’ll fill out the form.”

The problem is: AI-driven search doesn’t want it badly enough. 

It will not fill out a form, it will not subscribe to your paywall, and it won’t click “expand more” to read the details.

That doesn’t mean lead-gen and subscriptions are dead. It means the path to leads and revenue now runs through visibility first. 

Build trust, earn citations, and show up in AI answers. Then invite users deeper with gated extras once your authority is established.

In 2025 and beyond, the brands that survive and thrive will be the ones that master this balance. 

Not by just hiding, but by knowing exactly what to hide, what to show, and why

Apple to launch AI search for Siri in 2026: Report

 

Apple’s new AI search engine, World Knowledge Answers, will power Siri and Safari with quick, multimodal answers built on LLMs.

Apple is preparing its own AI-powered search engine. Known internally as World Knowledge Answers, it will debut next spring as part of a long-awaited Siri overhaul, Bloomberg reported.

  • The goal: Transform Siri into an “answer engine,” pulling information from across the web in a style similar to Google’s AI Overviews, ChatGPT, and Perplexity.

The upgrade. It will go well beyond Siri’s current fact-checking. Apple’s new system will generate summaries that blend text, images, video and local results.

  • The company plans to expand it to Safari and Spotlight, giving Apple multiple footholds in everyday search.

Behind the scenes. Apple will rely partly on Google’s Gemini AI model for its new search experience.

  • Siri’s overhaul, built around large language models (LLMs), also includes a new planner and summarizer to make responses more conversational and accurate.
  • Apple considered adding a standalone chatbot-style app, but for now is weaving the search into Siri and core iOS features.

Why we care. Apple’s push into AI search could reshape how billions of queries are handled on iPhones. Visibility for brands and businesses won’t just depend on Google rankings – it will depend on whether and how Apple’s AI systems surface and summarize your content in voice and web answers.

The report. Apple Plans AI-Powered Web Search Tool for Siri to Rival OpenAI, Perplexity (subscription required)

LLM traffic converts about the same as organic search: Research

 

LLM referrals convert no better than search and make up less than 1% of traffic, challenging claims of higher-quality clicks, new data shows.

Traffic from large language models (LLMs) doesn’t convert significantly better than traditional organic search, according to new research from digital marketing agency Amsive.

What they found. Across 54 websites analyzed:

  • Organic traffic converted at 4.6% vs. 4.87% for LLM referrals.
  • That slight edge disappeared under statistical testing – the difference was not significant.
  • Even on higher-volume sites, LLM conversion lifts didn’t hold up.
  • LLM traffic made up less than 1% of overall sessions, compared to ~32% from organic search.

Why we care. Google (and other engines) have said that referrals from AI chatbots and LLMs deliver more qualified visitors or higher quality clicks. This is the second study to undercut that narrative. The real challenge is scale, not conversion quality, Amsive’s study shows. LLM traffic accounts for less than 1% of sessions, while organic drives nearly a third.

Between the lines. Conversion performance was inconsistent: some sites saw LLM outperform, others underperform. These mixed results suggest LLM traffic depends more on how AI tools surface content than on any built-in quality advantage.

About the data. Amsive analyzed six months of GA4 session data from 54 websites with validated macro conversions (form fills or purchases), applying statistical tests to ensure differences were significant.

Meanwhile: A May study by Dan Taylor of SALT.agency found organic traffic generally outperformed LLM referrals in engagement, with AI-driven clicks showing an edge only in a few niches like health and careers.

Bottom line. Organic search still dominates in scale and reliability. You should track LLM traffic as it grows, but don’t expect it to replace search as a conversion engine anytime soon.

The report. Does LLM Traffic Convert Better Than Organic? A New Data-Backed Study

Yes, GEO is happening

 

GEO isn’t a buzzword. It’s already happening. Language evolves, and so too should how we define search in the AI era.

Carolyn Shelby published an article on SEJ the other day with the headline Stop Trying To Make GEO Happen.

“Stop trying to make GEO happen. It’s not going to happen,” she wrote.

With all due respect to Shelby, whom I know and have tons of respect for (she’s a contributor at Search Engine Land as well), GEO is already happening.

The arguments I’ve seen dismissing GEO on LinkedIn and elsewhere lately (often by “it’s just SEO” people) seem to ignore history and reality.

GEO is already real

“Generative Engine Optimization” isn’t just a buzzword someone cooked up on LinkedIn.

The GEO term was formally introduced in a research paper in December 2023.

Since then, it has appeared in conference talks, industry analyses, and practitioner discussions.

Marketers and researchers alike are already using it.

This isn’t wishful thinking. It’s early adoption.

Language evolves

Look no further than a certain American multinational corporation and technology company – nobody assumes “Apple” only means fruit.

Tech is built on redefined words.

  • “Cloud” doesn’t just mean a white thing in the sky.
  • “Cookies” aren’t just baked goods.
  • “Spam” isn’t just canned meat.

We didn’t reject those terms because of any “linguistic baggage.”

People embraced them and adopted them.

GEO is no different.

Pronunciation isn’t a dealbreaker

The argument that nobody will say “G-E-O” just doesn’t hold.

I’ve been to conferences and heard it mentioned. I’ve heard it in meetings.

Nobody has a problem saying the letter G-E-O in succession. Just like they can easily say S-E-O.

C’mon. It’s a one-letter difference. If I showed my 4-year-old daughter those three letters, she could say them.

We have plenty of initialisms and acronyms that aren’t “perfect.” CTR. CRO. ASO. CWV (you know, LCP, INP, and CLS). GSC.

GEO is, if nothing else, more memorable than many of those.

GEO can be said as “gee-oh” or “G-E-O.” Both work. Neither is a barrier to adoption.

Search engines catch up to language

The idea that GEO can’t compete with entrenched meanings in Google or LLM training data is shortsighted.

Comparing GEO to “FBI = For Better Indexing” is a false equivalence. The FBI is one of the most globally recognized initialism in existence. That’s not GEO’s situation.

Think about content marketing. In the early 2010s, hardly anyone was using the term.

By the mid-2010s, it wasn’t just mainstream – it had conferences, software, dedicated teams, and entire agencies built around it.

Search intent shifted. Authority shifted. Google caught up to the way the community was using the language.

That’s exactly how new terms gain traction.

Authority and intent aren’t fixed permanently; they evolve as people adopt and reinforce new concepts.

GEO is following that same path.

Search engines and LLMs will follow the users if they adopt GEO.

Let’s stop pretending SEO is a perfect name

Everyone seems to forget this: Search Engine Optimization is itself a pretty dumb name.

We’re not actually “optimizing search engines.” We’re optimizing content for search engines.

SEO easily could have been “Content Optimization for Search Engines” (COSE?) or something equally clunky.

Oh, and by the way, SEO isn’t even an acronym. It’s an initialism.

You don’t say “see-oh” — you say the letters: S-E-O. Same will be true for G-E-O.

So why hold GEO to some linguistic purity standard?

GEO is just as “bad” or just as “good” as SEO.

And like SEO, GEO will stick if it’s useful.

GEO is a chance to reframe SEO’s reputation

Let’s be honest: SEO as a discipline has always been undervalued and misunderstood.

Externally, it’s often reduced to clichés about “gaming Google” or “keyword stuffing,” while those of us inside the industry know the reality – that SEO drives visibility, revenue, and long-term growth for brands and businesses of all sizes.

That’s why GEO matters. It’s not just about adapting to AI-driven search. It’s a chance to rebrand our field for the next era, to shed some of the baggage SEO has carried for two decades.

GEO signals that optimization isn’t static. It evolves with technology – and so does the value of the people doing it.

In other words, GEO isn’t just a new initialism. It’s a fresh opportunity to get the recognition this discipline deserves.

GEO isn’t going away

Generative Engine Optimization is an attempt to describe the reality of how search is changing.

Is it a perfect name? No. But again, neither was SEO.

What GEO tries to do is define the real shift in optimization practice as AI-driven search reshapes discovery.

The initialism is already in circulation in academia and the marketing industry. Communities are adopting it. Again, the language will follow the people.

The choice isn’t whether GEO will “happen.” It already has.

The only choice is whether you want to be ahead of the curve or play catch-up.

First, they ignored GEO. Then they laughed at GEO. Now they’re fighting GEO. Maybe this means GEO will indeed win?

What are external links? SEO benefits and best practices

 

External links build trust and authority. Learn what they are, why they matter for SEO, and how to use them strategically without hurting your rankings.

External links are easily one of the most overlooked SEO elements. They’re also one of the most misunderstood. 

Some add too many links to content without considering quality, relevance, or long-term maintenance. Others avoid them entirely, worried about “leaking” ranking authority or losing visitors.

When used strategically, outbound links can build authority, deepen topical relevance, and enhance the user experience. 

They signal trust to both search engines and readers, especially when you’re citing original research, expert opinions, or authoritative sources.

In this guide, we’ll break down what external links are, why they matter, how to choose them wisely, and how to maintain them as part of a scalable, trustworthy SEO strategy.

An external link (also known as an outbound link) is a hyperlink on your site that points to a page on a different domain. If you’ve ever cited a source, linked to a research study, or directed readers to a helpful tool you don’t own, you’ve created an external link.


From a user’s perspective, an external link is a pathway to more information. 

For search engines, they help map your content into the web’s interconnected knowledge graph (more below), signaling how your page relates to and supports the destination topic. 

Just as importantly, links to authoritative sources also build trust with your readers. When you cite well-regarded research, news, or expert commentary, it shows you’ve done your homework and makes your content feel more credible and reliable.

In other words, external links don’t just connect information, they also reinforce your authority as a publisher who is worth paying attention to, both by people and crawlers.

Internal links connect pages within the same domain. 

Their purpose is to guide users deeper into your content, help search engines understand your site structure, and distribute link equity between your pages.

External links, by contrast, take readers to credible information outside your site. 

They provide supporting context, enhance trust and authority, and position your content alongside other reputable sources—sometimes even direct competitors, if they offer complementary information that enhances your content.


When it comes to the importance of links for SEO, most attention goes to internal links and backlinks—links that point to your content from other sites. 

Backlinko’s study on first-page ranking factors found that pages with more backlinks tend to rank higher in SERPs

Internal linking, for its part, has seen a bit of a renaissance in recent years. Thanks in large part to well-respected SEO professionals, like Kevin Indig, bringing renewed attention to what was once an underutilized tactic.

Done well, internal links improve crawlability, help search engines discover and index deeper pages, and signal which parts of your site carry the most weight. 

And outbound links deserve a place in the conversation too. 

Their impact may not be as immediately measurable, but linking out can complement and compound the benefits of your internal linking and backlinking efforts.

Here’s why.

Enhance credibility with readers by referencing authoritative sources

Outbound links signal what your content is about and who you trust in your field. 

If you’re writing about SEO trends and link to established sources like Ahrefs, Moz, or Google Search Central, you’re sending clear semantic cues that your content is grounded in recognized expertise.

By consistently linking to sources with equal or greater perceived authority, you position your brand in the same “weight class.” Over time, readers begin to associate your name with the same level of credibility and reliability as the sources you cite.

Take Wikipedia as an example. Linking directly to an individual wiki page itself may not carry much weight, but seeking out and linking to one of the primary sources listed at the bottom of the page? That’s where the real value lies.

Linking directly to those authoritative sources gives your content the same lift in perceived credibility.

Help Google understand your content’s context and credibility

Search engines view the web as a network of interconnected pages and entities—a structure Google calls the Knowledge Graph

This system is designed to understand facts about people, places, and things, and how those entities relate to one another. 

By linking to authoritative, topically relevant sources, you help Google place your content within that network, advancing its understanding of the relationships between topics, organizations, and concepts.

The easier you make it for search engines to establish that context, the more trusted and credible your content becomes. That trust can influence how your pages are indexed, how confidently they’re ranked, and how likely they are to appear for entity-based queries.

Example: The CDC’s Climate and Health Program links to NOAA’s climate data resources. This gives users direct access to authoritative weather datasets and also signals to search engines that their page is connected to recognized experts in climate science.

Improve user experience

Well-placed external links make your content more helpful. 

They show readers you’re willing to share resources that serve their needs, even if those resources live off your site.

Sometimes that means filling informational gaps you don’t currently cover. Other times, it’s about pointing to original datasets, expert analysis, or niche guidance that would be difficult for you to replicate in full.

By linking to those resources, you give readers immediate access to deeper information without forcing them to search for it themselves. 

That kind of value builds trust and keeps your content from feeling insular or self-serving. It also positions you as a curator of the best information available on a topic, not just a single source of truth.

Example: Moz’s Beginner’s Guide to SEO regularly links out to Google Search Central’s documentation on crawling, indexing, and ranking. While Moz’s guidance is more approachable, they don’t shy away from providing access to the source of truth.

While your main reason for linking out should be to add value for your readers, there’s a secondary benefit: Outbound links can open doors with other brands and publishers.

When you send meaningful traffic to another site—or reference their work in a way that reinforces their authority—you put your brand on their radar. That kind of goodwill can lead to relationship-building opportunities, including collaborations or reciprocal mentions.

It’s not a guaranteed or instant payoff, and it shouldn’t drive your outbound linking strategy. 

But links to relevant, high-quality resources inherently make your content more shareable. If another site sees that you’ve helped elevate their work, they’re more likely to return the favor with a backlink, a social mention, or even a partnership.

Build semantic associations with trusted entities and concepts

Semantic SEO is an advanced strategy focused on making content understandable to search engines. Rather than focusing on keywords, you build semantic relationships by emphasizing the actual meaning, context, and user intent of a topic. 

This shift in interpretation is what allows modern content to still rank without relying on keyword stuffing and inserting exact-match terms. Outbound linking plays a critical part in building these semantic relationships. 

Linking to authoritative, research-driven sources provides both readers (as we mentioned before) and search engines with clearer signals about where your content fits within a topic’s ecosystem.

Consistently connecting your work to recognized entities—whether that’s a government agency, an academic institution, or an industry leader—strengthens the associations between your brand and the subjects you want to be known for. Over time, these relationships contribute to how Google models your site’s authority and relevance within a domain.

For example, a SaaS company writing about web accessibility might reference the W3C’s accessibility guidelines

Now, that single link won’t make your page rank on its own. But it does reinforce the connection between the company’s content and the leading authority on web standards, adding to the broader semantic signals that support credibility.

Influence how content is interpreted by AI systems and LLMs

To be clear, there’s no current evidence that outbound links act as a direct ranking factor for AI results. The benefit may be indirect. 

AI systems—including Google’s AI Overviews, ChatGPT’s Browse, Perplexity, and other AI-driven search experiences—consider the quality and relevance of outbound links when deciding what to cite. 

Our research on LLM linking patterns shows they often favor articles with reputable third-party sources over branded sources. 

By citing credible, authoritative sources, you make your content more trustworthy, and, in turn, more likely to be referenced in AI-driven summaries.

Google’s perspective on external linking

There is no shortage of myths about how Google treats outbound links. Many wonder if they actually help rankings, drain authority from your site, or are they simply ignored.

Of course, Google’s position is more nuanced. So, let’s break down what Google has actually said and what that means for your site.

E-E-A-T—short for Experience, Expertise, Authoritativeness, and Trustworthiness—is part of Google’s Search Quality Rater Guidelines


While not a direct ranking factor, E-E-A-T is the framework Google uses to evaluate content quality and relevance. 

At its core, the framework is about showing subject-matter expertise and building trust through reliable, well-sourced information. And that’s where external links play a critical role. 

Referencing credible, authoritative sources—like peer-reviewed research, respected industry publications, or official organizations—signals that your content is grounded in facts. 

This helps readers validate your claims and demonstrates to search engines that you’re meeting the editorial standards E-E-A-T is designed to reward.

Linking to low-quality or spammy sites can hurt trust

The flip side of linking to authoritative sources is that outbound links to low-quality or spammy sites can actively damage your credibility. 

These links aren’t just “less than ideal.” They can create a poor experience for users, and in some cases, send strong negative quality signals to search engines. And in the process, unintentionally harm your rankings, traffic, etc.

Examples of problematic destinations include:

  • Thin or duplicate content farms with little to no original value.
  • Malware-infected or phishing sites that can install harmful software or steal data.
  • Sites overloaded with intrusive ads or pop-ups that frustrate visitors.
  • Link networks or obvious SEO spam pages created solely to manipulate rankings.
  • Outdated or factually incorrect resources that mislead readers.

Sending users to these kinds of sites can erode trust instantly. This can also contribute to the devaluation of your page in search results, or result in deindexing in extreme cases.

The myth that outbound links “leak” your SEO power goes back to Google’s original ranking system, PageRank. This founding algorithm was designed to measure a page’s authority based largely on the quality and quantity of incoming links. 

For simplicity’s sake, SEOs began calling the transferable value from links “link juice.” But today, most professionals use the term link equity to describe how authority flows from one page to another via links.

Early on, some SEOs believed that any link—especially a followed link to an external site—drained authority. So, whenever you linked out, you would give up some of your own authority and end up losing PageRank, the thinking went. (Not that we should care about that anyway.) 

But Google representatives, including former head of the web spam team Matt Cutts, have repeatedly clarified that this isn’t the case (starting all the way back in 2009). Link equity isn’t “lost” when you point to other sites; it’s simply shared across all the links on a page.

And outbound links that add value can enhance your page’s usefulness without diminishing your authority in Google’s eyes.

That’s why structure and intent matter more than sheer quantity. 

When you link out thoughtfully—keeping links relevant, prioritizing authoritative destinations, and avoiding overload—you strengthen your content rather than weaken it.

Google has explicitly stated that outbound links don’t provide SEO and ranking benefits.

John Mueller, a well-known and long-time search advocate at Google, addressed this way back in 2016 during a Google Webmaster Hangout, when he clearly stated that external links “aren’t specifically a ranking factor.” 

He doubled down on Google’s perspective during a 2023 Reddit exchange, stating: 



He went on to emphasize that links should be treated like any other content: If they add unique value for users, include them. If not, don’t. As he put it: “Name-dropping a dictionary doesn’t fix your spelling mistakes.”

The takeaway: Including external links may not provide the same link equity benefit as receiving a backlink. But they still provide real value by strengthening user trust and improving how your content is perceived. 

Just remember they are still not a direct ranking factor.

Be wary of what Google claims

Google liaisons like John Mueller, and, at one point, Danny Sullivan, have provided helpful guidance on how the search engine actually works. 

But that doesn’t mean you should take every statement as absolute truth. The safer approach is to use Google’s guidance as a baseline, then test for yourself. 

In the case of outbound links, the consensus is strong enough that you can be confident in the principles outlined here. 

SEO is a moving target. What matters most is whether the practices you adopt improve your rankings, user trust, and business outcomes. 

We’ve already looked at how Google leverages external links as part of its E-E-A-T assessment.

Let’s go a step further, and break down how authoritative sources strengthen credibility, when higher standards apply, and why outbound links matter even more in sensitive YMYL contexts.

Linking to authoritative sources demonstrates your credibility

Google’s quality systems reward content that shows strong editorial judgment. Outbound links are one way to do that: they demonstrate you’ve vetted your sources and chosen references that add weight to your arguments. 

Specifically for readers, it’s proof you’re not just offering opinions in a vacuum but anchoring your content to information they can verify.

Linking to credible sources is one of the simplest ways to prove you’ve done your homework. 

Think of it like citations in a research paper—except your readers can click straight through to check your work. Over time, this habit builds a reputation for accuracy. Users see you as a source they can trust, and Google’s quality systems take note.

And if you’re struggling to determine how good a source is, you don’t have to do it manually. You can use tools like Semrush to review a site’s domain authority before linking. It’s not a perfect metric, but it can help you spot questionable or toxic sites fast, so your references stay clean and credible.

“Your Money or Your Life” (YMYL) is Google’s label for topics with real-world consequences. It includes subjects like medical treatment advice, tax or investment strategies, or guidance on legal rights. 

Because inaccurate information in these areas can cause real harm to an individual, Google applies stricter quality standards to content about it. 

Here are a few examples of YMYL being done right: 

  • A medical article cites the Mayo Clinic.
  • A financial guide links directly to the IRS for tax info.
  • A legal explainer points to a state court website when referencing the results of a case.

All are signals that your content is backed by trustworthy authorities. In YMYL content, these trust signals aren’t just helpful—they’re required.

Not all sources carry the same weight. We’ve mentioned that ad nauseam at this point.

But it’s especially true when covering sensitive or technical subjects. Specifically in fields like health, law, or finance, Google expects higher editorial standards. 

So, whenever possible, cite peer-reviewed journals, official .gov or .edu sites, and recognized industry organizations. 

This makes it clear that you’re prioritizing accuracy and leveraging sources that Google will identify as trustworthy.

Search engines assess several signals to determine an external link’s value and relevance. Here are the ones that matter most.


Topical relevance

Linking to a highly authoritative site isn’t always the right choice if it’s off-topic. 

Search engines look at how closely the subject matter of the destination page matches your own content.

If your article is on ecommerce SEO and you link to a reputable case study on conversion rate optimization, that’s topically relevant. Linking to an equally reputable but unrelated site (like a cooking blog) sends mixed signals and may dilute the perceived focus of your page.

Trustworthiness and authority of the destination

Search engines give more weight to links that point to established, reputable sources because they’re seen as less likely to mislead users and more likely to provide accurate, verifiable information. 

Authority can come from multiple signals, such as:

  • Site’s history of publishing accurate information
  • Recognition from other trusted sites in the same niche
  • Overall reputation with users

When you point to a destination with proven credibility, you’re reinforcing your own reliability in the eyes of both search engines and readers.

Anchor text quality

Anchor text is the text of a link and acts as a label. It gives both users and search engines a preview of what to expect on the destination page. 

Clear anchor text improves usability by setting accurate expectations for readers. For search engines, it provides additional context about how the linked page fits into the broader topic of the origin page. 

When it’s descriptive, relevant, and naturally incorporates keywords, anchor text strengthens the topical connection between your content and the linked resource.

For example, “2025 SEO industry report” is far more informative and useful than a generic “click here” for a link.

Placement within the content

Where a link appears on the page influences how it’s interpreted. 

Links placed naturally within the main body of your content—surrounded by relevant, related text—tend to carry more weight than those tucked into footers, sidebars, or navigation menus.

These links are usually added with editorial intent and directly support the points being made. That context signals to search engines that the link is meaningful and relevant, rather than simply structural or boilerplate. 

The quantity of outbound links matters. Not because there’s a strict limit, but because too many can dilute focus and overwhelm readers. A handful of high-value, contextually relevant links is far more effective than dozens of loosely related ones.

Each external link should have a clear purpose and be placed where it adds context or supports the point being made. Overlinking, especially to marginally relevant resources, can make a page feel cluttered and less valuable to both users and search engines.

An outbound link is an editorial choice—if a link doesn’t meaningfully contribute to the topic at hand, it’s better left out.

Repeatedly linking to the same external page within a single article rarely adds value for search engines and can feel redundant for readers. 

One well-placed, contextually relevant link is usually enough. Additional links to the same target should only appear if they serve a clear user purpose. For example, a “Further reading” section at the end of the page.

Number of linking root domains

The authority of a destination site can be influenced by the number of unique domains that link to it across the web. 

From your perspective as the linking site, citing a source with many independent endorsements may carry more credibility than linking to one with few. 

While this isn’t a direct ranking factor for your page, it does affect the trust and value search engines may associate with the destination page—and, by extension, your own link.

Domain relationship to your site

Search engines also consider the relationship between the sites involved. 

Linking to a closely related or affiliated domain can carry different implications than linking to an entirely independent, third-party source.

From a strategy standpoint, the perceived independence of a source can influence how users, search engines, and LLMs view its credibility. 

A reference that comes from a neutral, third-party entity—like an academic institution, research group, or government agency—often carries more weight than one produced by a brand with a clear stake in the topic. 

That independence signals objectivity, which again reinforces trust.

Links to complementary, authoritative brands can enhance trust and topical relevance, while links to direct competitors should be used sparingly and only when they’re the most authoritative option available. 

In those cases, the value to your reader outweighs the competitive risk.

There’s no magic number for outbound links (or internal links for that matter). 

The right number ultimately depends on the amount of content you have, the page’s intended purpose, and how those links serve the reader. Instead of chasing a ratio, focus on how and why a link improves the experience. 

It depends on length, context, and user intent

There isn’t a fixed number of outbound links that works for every page. 

A 300-word news update may only need one or two references, while a 5,000-word industry guide might include dozens. 

What matters is whether each link fits the context of the topic and the intent behind why someone is reading your page in the first place.

Think of links as enhancements, not obligations. 

If an external source helps explain a complex concept, validate a claim with data, or direct readers to a credible authority, it earns its place. Links that don’t add clarity or value risk distracting your audience instead of supporting them.

Prioritize depth and relevance over sheer quantity

Having more links doesn’t automatically make content stronger. What readers—and search engines—care about is whether the links you include deepen understanding of the topic. 

A handful of highly relevant, trustworthy references can carry more weight than a long list of loosely related sources.

One way to maintain balance is by defining internal rules for how links are added. 

For example, you might set a guideline that an external link should only appear after at least 150–200 words on a page. Or limit the available outbound sources to only be websites that meet a certain level of quality (you can use a website authority tool for a quick gut check).

This prevents over-linking and encourages writers to use links only when the content warrants it, and only when a viable resource exists.

Audit your linking patterns with SEO tools

Even with the best intentions (and manual tracking), it’s easy for external linking to get out of hand across a large site. 

Tools like Screaming Frog or Sitebulb can surface pages with excessive outbound links or highlight patterns that might overwhelm readers. 

Best practices for outbound linking

As with internal linking, which works best when it follows an intentional strategy, your approach to outbound links should be equally deliberate. 


Use these guidelines to build outbound linking into your SEO strategy and publishing process, starting with what to do and what to avoid.

Whenever you reference data or quotes, link back to the original source whenever possible. This ensures readers can verify the information in its full context and helps establish your content as credible.

Avoid relying on aggregators—sites that summarize or republish data from elsewhere—because they may omit important context, introduce errors, or fail to update outdated stats. 

For example, an SEO blog might cite a survey from 2019 but not mention that it has been updated in 2023. If you pull from an aggregator, you risk passing along stale or inaccurate information.



Do: Use descriptive, contextual anchor text

Make anchor text specific and relevant so readers and search engines know exactly what’s on the other side of the link. This improves usability, reinforces topical relevance, and provides a clearer signal to search engines about the content you’re referencing.

Give users access to external resources while keeping your site open in their browser. This small UX choice reduces bounce risk and makes it easier for readers to return to and continue engaging with your content.

Link rot happens when previously valid links break over time. This may occur because a page was removed, moved without a redirect, or the destination site shut down. 

The result is a 404 error or an irrelevant redirect, which hurts user trust and can weaken your content’s credibility.

An easy way to stay ahead of broken links, outdated references, or unnecessary redirects is by scheduling a quarterly link audit. Some months may not produce errors, but you’ll know your content is up-to-date, accurate, user-friendly, and aligned with SEO best practices.

Do: Add schema or source attribution where appropriate

Structured data, like schema markup, helps search engines better understand and surface your content.

For example, adding “Article,” “FAQ,” or “HowTo” schema can make your references clearer to crawlers and improve how your page appears in search results.

Additionally, leveraging source attribution like “author,” “datePublished,” or “citation” shows both users and Google where your information comes from. 

This reinforces transparency, boosts credibility, and can help your content qualify for enhanced search features.

Avoid destinations with poor reputations, thin content, or misleading information. They can harm both user trust and the perception of search engines. 

Always review a source yourself for accuracy and relevance. If you need a quick read on its credibility, use a tool like Semrush’s Website Authority Checker.

Don’t: Use generic anchors like “click here”

Vague anchor text wastes an opportunity to reinforce topical relevance and can frustrate users. It also gives search engines little to work with when assessing the connection between your page and the destination.

Too many links—even good ones—can overwhelm users and dilute page focus. Focus on quality over quantity, and ensure each link serves a clear editorial or informational purpose.

Here are some good rules of thumb to follow:

  • Add a link only when it improves clarity, credibility, or usefulness
  • Prioritize depth and relevance over sheer quantity
  • Set an editorial standard for word length required before adding another link
  • Audit your pages with tools like Screaming Frog or Sitebulb to track external link volume and spot excess

Use a “nofollow” HTML attribute only when you don’t want to pass authority (e.g., paid links, unverified sources), not as a blanket policy. Blanket nofollows can undermine your content’s perceived trust and miss opportunities to strengthen relevant topical connections.

When to use nofollow, sponsored, and UGC attributes

Attributes—like “nofollow”—are short bits of code you can add to a hyperlink to tell search engines more about the relationship (rel) between your page and the one you’re linking to. 

Attributes basically act like labels. 

By applying the right attribute in the right context, you maintain transparency for users and send clear signals to search engines about how a link should be treated. 

Here are the most common attributes and their corresponding uses.

rel=”nofollow”

The nofollow attribute tells search engines not to pass authority through a link. It’s commonly used when you want to link out but don’t necessarily want to “vouch” for the destination.

When to use it:

  • Linking to a resource you don’t fully endorse
  • Adding a reference for completeness, but not credibility
  • Forum posts or guest contributions where moderation is light

Example: Linking to a third-party tool in a forum post you haven’t vetted.

rel=”sponsored”

The sponsored attribute is required for any paid link. Whether it’s an affiliate placement, a banner ad, or part of a partnership campaign, it should be there. This signals to Google that the link is promotional and shouldn’t pass authority.

When to use it:

  • Affiliate links in reviews or product roundups
  • Paid guest posts or advertorials
  • Sponsored banners or placements within content

Example: Linking to a partner’s product page as part of a paid campaign.

rel=”ugc”

The ugc attribute stands for “user-generated content.” It tells Google that the link wasn’t created by you, but by your site’s users. 

This is especially important in areas where spammers try to drop their own links to gain SEO value.

When to use it:

  • Blog comments
  • Forum posts
  • User-submitted reviews or profiles

Example: A link shared by a reader in the comments section of your blog.

External linking and AI visibility (LLMO / AIO)

External links now play a growing role in how AI-driven platforms interpret, trust, and surface your content. 

As generative AI search tools like Google’s AI Overviews, ChatGPT Browse, and Perplexity reshape discovery, the way you link out can influence whether your site is cited, summarized, or ignored.

Proper linking structure enhances AI discovery

Clear, well-organized content plays a direct role in AI visibility. 

Benu Aggarwal, founder of Milestone Inc., and a long-time authority on search and AI strategy, has explained that systems like Google’s AI Overviews and Perplexity favor content that can be chunked, cited, and understood in isolation.

When each section is built as a self-contained unit—with headings, structured formatting, and explicit citations—AI models can more easily extract, verify, and surface your insights. 

Aggarwal pointed out that content should remain intelligible if quoted on its own, which depends heavily on consistent structure and linking.

This “chunk-and-cite” approach also strengthens the knowledge graph connections that help AI determine topical relevance and authority. Without that structure, even strong content may be skipped over when AI assembles results.

Research shows that AI systems often include citations to external sources as a means of verifying claims and establishing trust. 

For example, a report by the Columbia Journalism Review found that AI chatbots regularly cite external web pages to appear credible—only that sometimes the “assets” being cited don’t actually exist. 

The LLMs, while incredibly confident, make them up. It’s a common issue called hallucinating that reared its ugly head at the start of the modern AI boom and persists today.

However, even the attempt to reference trusted content and pull from resources tells us a lot: These tools are trying to generate a response that feels more authoritative to users.

Building on that same push for credibility, researchers are now working on ways to make AI citations more reliable. For instance, the ContextCite project at MIT is designed to help LLMs track and attribute sources accurately, reinforcing the role of citations in improving transparency and trust.

​​We’ve already touched on how external links can strengthen your credibility. A piece of that connection is that the sites you choose to reference also help define your topical niche. 

Google’s quality guidelines recognize that linking to authoritative sources signals trustworthiness, and outbound links to reputable sites—even competitors—show that your content belongs within a trusted information ecosystem.

Search engines and AI models apply this same logic when gathering context. And to deliver a complete answer, systems like Google’s Gemini use a method called query fan-out

Basically, this is the process of breaking one question down into several related questions or searches to identify necessary supporting information.

For example, a query like “What are the health impacts of climate change?” might fan out into related searches such as: 

  • “Rising temperatures and respiratory illness”
  • “Vector-borne diseases and warming climates” 
  • “Mental health effects of extreme weather”

By pulling answers from across all of those angles, the model can assemble a more complete response.

Content that covers deeper ideas, and is clearly connected to authoritative entities that do the same, is more likely to be included in expanded results.

Linking to recognized entities supports semantic depth

LLMs increasingly rely on entity-based mapping to decide how relevant your content is and whether to surface it in AI-generated responses. 

As a quick refresher, an entity refers to a clearly defined person, place, thing, or concept: for example, “Eiffel Tower,” “World Health Organization,” or “carbon emissions.” Semantic context is the relationship between those entities. 

Basically, search engines and AI models connect multiple concepts to divulge meaning. By grounding your content in well-known entities, you make it easier for AI to align your material with the knowledge graph connections it uses to organize topics. 

And as we covered, they tend to lean on recognizable sources when assessing the value of resources.

So, linking to recognized entities—such as Wikipedia entries, official organizations, or authoritative knowledge bases—gives AI systems clear signals about what your content is referring to. 

This helps prevent ambiguity (e.g., distinguishing Mercury the planet from Mercury the element) and increases the likelihood of associating your content with a subject.


Strengthen your linking strategy for SEO

Thoughtful external linking isn’t about following a fixed rule. It’s about using links to make your content more valuable, trustworthy, and relevant. 

While outbound links may not have the same direct impact as backlinks, they still play an important role in SEO. When done well, outbound links can strengthen topical authority, enhance user experience, and even improve your visibility in AI-driven results.

To learn more about linking, read our link equity guide and internal linking best practices to understand how outbound and internal linking work together to improve your site’s authority. 

With that, you’ll be ready to unite external, internal, and backlink strategies into one cohesive plan, ensuring your linking efforts work together to drive long-term SEO success

Google Knowledge Panel: What it is and how to get featured

 

Want your brand to stand out in search? Learn how the Google Knowledge Panel works, who qualifies, and how to boost your chances of getting one.

Ever Googled yourself and wished for that polished informational box to pop up on the results page? 

That’s a Google Knowledge Panel. More than just a helpful box on the search engine results page (SERP), it’s Google’s way of signaling, “We know who you are, and we trust you.”

Knowledge Panels remain one of the strongest visibility and credibility tools in search. And with Google shifting toward entity-based and AI-driven results, securing a Knowledge Panel is becoming one of the most strategic SEO moves you can make today.

What is a Google Knowledge Panel?

A Google Knowledge Panel is the information box you see to the right side of desktop search results (or at the top on mobile). It gives a quick, authoritative snapshot of an entity, such as a person, place, thing, object, or event, that you’ve searched for. 

For example, a Google search of “Apple” shows this Knowledge Panel:

Google Serp Apple Gkp Scaled

Knowledge Panels, introduced in 2012 alongside Google’s Knowledge Graph, are one of the earliest and most foundational SERP features released by Google. Getting a Knowledge Panel is a big deal because it’s one of the clearest ways that Google shows it has a high level of confidence and understanding about your entity. 

The core principle behind getting a Knowledge Panel is becoming a “known entity” to Google by building a consistent, authoritative, and interconnected digital footprint. 

Let’s dive into exactly how to achieve that. 

Google Knowledge Panel vs. Knowledge Graph: What’s the difference?

Google’s Knowledge Panel is a byproduct of the Knowledge Graph, which is a database containing hundreds of millions of facts about people, places, things, and all sorts of other entities.


While the general public doesn’t have direct access to this database, the Knowledge Panel acts as a middleman, delivering answers to our questions in a nice, neat package.



Examples of entities with a Knowledge Panel

While it’s not a complete list, the most common types of entities that get a Knowledge Panel are people, companies, organizations, events, and creative works (like books or movies).

The type of information shared on a Knowledge Panel can vary by entity type. For example, the Knowledge Panel for a country like Australia focuses on geographical and demographic data, such as its capital, population, and gross domestic product.

Google Serp Australia Gkp Scaled

Conversely, the Knowledge Panel for a person like Taylor Swift acts as a real-time summary of her public life, including her various social media links, age, music platforms, and her albums and songs. 

Google Serp Taylor Swift Gkp Scaled

Ultimately, a Knowledge Panel’s content is curated to reflect the most relevant and frequently searched information about the specific type of entity.

Which is why it’s possible for a singular person like Taylor Swift to have a Knowledge Panel that is light years more comprehensive and extensive than an entire country’s. A famous person’s career provides a constant stream of new, dynamic data for Google’s algorithm, allowing it to continuously update her panel with richer content, as opposed to the mostly static facts about a country.  

But, there are a few elements that essentially all Knowledge Panels possess: A title, a brief “About” section, an image, and an authoritative link to learn more (typically a website link, but sometimes a Wikipedia link, a social media link, or a mix). These core elements provide a consistent, foundational structure across entity types.



Where do Knowledge Panels appear?

Knowledge panels can appear on various Google-owned platforms (on desktop and on mobile), including Search (the most common), Google Discover, Google Lens, and Google Assistant

For example, here’s Apple’s Knowledge Panel on mobile: 

Google Serp Apple Gkp Phone Scaled

You can’t manually create a Knowledge Panel. It’s a feature that’s triggered by Google’s algorithm when they have gathered enough reliable information about your entity from across the web. And just because it shows up on one platform, it doesn’t necessarily mean it will appear on another. A Knowledge Panel isn’t a static, copy-and-paste object.

For example, a Knowledge Panel for “Apple.com” might appear in Search but not in Discover. Users on Google Search are actively looking for information about Apple, while Discover shows a personalized feed of news and articles, and the Knowledge Panel for a company’s homepage is not typically the type of content it curates.


Why the Knowledge Panel deserves a spot in your SEO strategy

Knowledge Panels offer a huge SEO advantage because they create a separate, authoritative presence on the search engine results page that isn’t dependent on your website’s organic ranking. This provides an unprecedented level of visibility and control. 


Other benefits include: 

  • High authority real estate in the SERPs: A knowledge panel is like an automatic, permanent #1 ranking in the SERPs. It isn’t affected by ranking fluctuations or the same SEO factors that determine the position of organic search results.
  • Builds brand trust and credibility: Google only grants Knowledge Panels to the most authoritative, visible entities. Since they’re powered by Google’s Knowledge Graph, they’re like an endorsement of legitimacy from Google.
  • Can boost click-through rates: With their eye-catching boxes and top-of-the-page position, Knowledge Panels can drive clicks that an entity’s other lower-ranking results might not. These panels often feature a variety of direct links, such as to an entity’s website, social media profiles, or Wikipedia page, casting a wider net to meet a user’s search needs and boost clicks.
  • Controls the right rail: On desktop, the Knowledge Panel claims the entire right-side column of the SERP, potentially preventing competitor ads or organic results from appearing instead. This allows you to maintain more top-of-SERPs real estate and push out competition. 

Implementing a Knowledge Panel strategy is a win-win because the tactics needed to earn one (like building high-authority links and getting media mentions) directly strengthen your traditional SEO efforts, even if you don’t get a Knowledge Panel right away.

The new reality: Entity-first search and AI overview visibility

This is becoming increasingly important as search shifts from keyword-based to entity-based. A Knowledge Panel is a sign that Google recognizes your entity as authoritative in its space, helping it stand out. This is a strong signal to AI and conversation-based search platforms that discover your Google Knowledge Panel.

Example
When you search “HubSpot CRM,” you’ll see a Knowledge Panel with details like its headquarters, founding date, founders, stock ticker, and official links. That panel exists because Google has robust, structured entity data on HubSpot already stored in its Knowledge Graph.

Google Serp Hubspot Gkp Scaled

So when someone asks a conversational platform or AI assistant, “what does a CRM do?” or “what’s the best CRM software?” HubSpot has a much greater chance of being featured. Not because it simply ranks for those keywords in organic search, but because its entity data has been validated and connected directly to Google’s AI systems via the Knowledge Graph.

A validated entity takes on an even more critical role when it comes to voice search across Google’s ecosystem, from Google Assistant (which is being phased out and replaced by Gemini) and Google Maps to Android Auto and Google TV. 

Voice search as a foundational component

For voice search, a Knowledge Panel is a primary source for direct answers, not just a search result. When a user asks a factual question, the voice assistant doesn’t present a list of links; it queries the Knowledge Graph and provides a single spoken response. 

For a large number of direct, factual queries (the type of query a Knowledge Panel is designed to answer), having that validated entity data in the Knowledge Graph is how to get a direct, immediate, no-click, and authoritative spoken response.

If your information is not in the Knowledge Graph, the voice assistant’s response will instead be a summarized web search result. This is a different user experience, and your information is not being used as the primary, authoritative source of truth. The Knowledge Panel is the key that unlocks that specific, valuable type of user interaction.

And as voice search continues to become more integrated into our daily lives, the Knowledge Panel’s role in providing verified facts will become even more essential, serving as a critical source of truth for generative AI.

How Google builds a Knowledge Panel

Google’s algorithm automatically pulls information from its semantic database (the Knowledge Graph) that most closely answers the user’s search query. 

According to Google, the Knowledge Graph pulls facts from public sources, licensed data (like sports scores or stock prices), and even directly from users who’ve claimed and suggested edits to their Knowledge Panels. 

Here’s a list of the top Knowledge Graph sources:

  • Wikipedia / Wikidata
  • Google Books, Music, Scholar
  • Structured data from your website, such as schema
  • Official social profiles (Twitter, Facebook, Instagram, even TikTok)
  • Third-party databases (Crunchbase, LinkedIn, Bloomberg, MusicBrainz)
  • Government and authoritative organizations

From there, Google selects the Knowledge Panel template that best matches the query, so panels for the same entity may vary based on what the user searches.

For example, when you search “Taylor Swift albums,” the Knowledge Panel leads with the “Listen” element that links to each of her albums. This differs slightly from the standalone “Taylor Swift” search query, which leads with images of the singer and clickable boxes for her age and net worth. 

Google Serp Taylor Swift Albums Gkp Scaled

So while the main entity stays the same for each search query, the way the Knowledge Panel results are displayed is tailored to what Google determines is the user’s primary intent. 

Then it’s essentially a plug-and-play, where Google uses its database of information to fill in the Knowledge Panel template items based on the template style used. 

And boom: The Knowledge Panel is automatically and seamlessly integrated into the search results on the first page. 

Entity eligibility: Who or what gets a Knowledge Panel?


While the most common types of entities with Knowledge Panels are people, companies, locations, events, or creative works, any type of entity can qualify for a Knowledge Panel, such as:

  • Landmarks and places
  • Brands and products
  • Sports teams and athletes
  • Religious figures and concepts
  • Cultural concepts and movements
  • Scientific entities
  • Fictional characters from media
  • (The list goes on)

It’s less about the category an entity falls under and more about its notability and availability of structured data.

Translation: The more accessible and readable an entity’s information is to Google, and the more authoritative exposure it has across the web, the more likely Google is to create a Knowledge Panel for the entity. 

Google has never explicitly stated how its algorithm decides entity eligibility for a Knowledge Panel, but it appears to be determined by three key, implied thresholds: 

  • Search interest: A significant volume of search interest tells Google that an entity is relevant and in demand.
  • Citations: A high number of citations from reputable sources indicates that an entity is not only well-known, but also well-respected, which builds credibility and trust. 
  • Unique identifiers: Unique identifiers from across the web that all point back to a single entity help build a strong digital footprint and reinforce a consistent reputation. These identifiers can include your entity’s NAP (business name, address, phone number), Wikidata ID, ISBN code for a book, CAGE code for a company, or even a social media profile. 

Ultimately, whether an entity gets a Knowledge Panel comes down to how clearly, credibly, and consistently it shows up across the web. 

How to trigger a Knowledge Panel for your entity

Similar to other SERP features like answer boxes and AI overviews, Knowledge Panels are automatically created when the right mix of signals is involved in a search query. Your job is to help create that mix to trigger a Knowledge Panel for your entity.

But before we walk through this, let’s squash the “Wikipedia is everything” debate. 

Wikipedia vs. Wikidata: Do you need entity pages on both?

If you want a Knowledge Panel, a Wikidata page is essential. It feeds Google’s Knowledge Graph in structured, machine-readable language. Conversely, a Wikipedia page is more for demonstrating the notability of your entity, not what it actually is, making it more optional. 

Google Serp Coachella Gkp Wiki Scaled

Wikipedia once served as the primary source for Knowledge Panels. But after several algorithm updates, such as the March 2020 core update, Google has shifted to pulling from a wider mix of sources, no longer exclusively relying on Wikipedia. 

In short: Wikidata = non-negotiable. Wikipedia = nice to have.

But there’s also a catch-22 with having a Wikipedia page: If the Knowledge Panel uses the Wikipedia page as its main source, you lose full control over the information, since others can suggest edits. While it can be beneficial, it also carries the risk of less ownership and control.

Decide what you’re comfortable with. 

Let’s walk through the other key steps to earning a Knowledge Panel.

Establish entity information

  • Keep your online information consistent and accurate: This allows search engines to build a verifiable digital footprint for you, increasing your likelihood of being recognized as a “notable entity” and qualifying for a Knowledge Panel. 
  • Determine your entity page: It’s recommended that your website’s “about us” page serve as the unofficial entity “homepage,” because it’s a fitting place to add facts or answer questions about your entity that will help Google’s Knowledge Graph understand it.  
  • Keep your brand elements consistent: Your entity’s name, logo, bio, and NAP should be the same across all sources. This consistency signals to Google that all these diverse online mentions are referring to the same, single entity, which strengthens credibility.
  • Build high-authority coverage: Get mentions on high-DA news sites, post on credible publications like Medium or Linkedin, and create profiles on review sites like Crunchbase, G2, or Yelp. These types of backlinks and brand mentions serve as corroborating signals that Google can trust, increasing your entity’s notability and its chances of being recognized with a Knowledge Panel.

Leverage structured data

  • Optimize your schema markup: The goal is for your schema markup to perfectly match the copy on your page, but in Google’s “language” so that it can read and process the information as efficiently as possible. Use specific schema types like Organization, Person, or LocalBusiness to clearly identify your entity and add key details.
    • Go one step further and include more specific properties like description, founder, foundingDate, and any other related attributes that tie back to your Wikipedia page. The more detailed you are, the more data points Google has to work with to create an accurate and comprehensive Knowledge Panel.
  • Link your entity to existing known entities: Use the sameAs property to link your entity to its other verified online profiles, such as its official Wikipedia page, social media accounts, review profiles, or publication profiles. By connecting your entity to other entities that Google already “knows” and trusts, you strengthen your own entity’s profile in the Knowledge Graph. It builds that undeniable credibility that your brand is a real and recognized entity.

Here’s a sample sameAs code snippet that links your social profiles to your entity. Place it in the <head> section of your site after inserting your brand’s information:

<script type=”application/ld+json”>
{
“@context”: “http://schema.org”,
“@type”: “Organization”,
“name”: “Brand Name”,
“url”: “https://www.brandwebsite.com”,
“sameAs”: [
“https://www.instagram.com/brand”,
“https://www.linkedin.com/brand”,
“https://www.x.com/company/brand”,
]
}
</script>



Ensure information accuracy

  • Keep your Wikipedia page up to date: If you have a Wikipedia page, regularly monitor it for any outdated or inaccurate information. The details on your Wikipedia page, such as your entity’s name, founding date, key people, and description, can directly populate a Knowledge Panel. An outdated or incorrect fact here can create a conflict that confuses Google, potentially leading to an inaccurate knowledge panel or no panel at all.
  • Maintain updated and accurate business listings: This circles back to the importance of how all entity mentions across the web need to share exactly the same information in order to build credibility with Google. Identical NAP details across sites like Google Business Profile and Yelp signal to Google that your entity is legitimate, which builds a cohesive profile for a Knowledge Panel.

Google may require a minimum of thirty endorsements from trusted third-party sources to consider an entity for a Knowledge Panel, according to a study by Jason Barnard’s company, Kalicube. While it’s not a hard-and-fast rule, it can serve as a loose benchmark for your efforts. 

How to claim and manage your Knowledge Panel

Already have a Knowledge Panel for your entity?

Congrats! 

Claiming your panel is a proactive step in managing your online reputation. By doing so, you can make sure that your brand’s most important details, from your official website to your social media links, are up to date and correct.

How to claim a Google Knowledge Panel:

  1. Make sure you have a verified Google account (or create one). You don’t need a Gmail email in order to have a Google account; you can connect an existing non-Gmail account.
  2. Ensure you have some social profiles to help prove your identity. Facebook, LinkedIn, Twitter, or YouTube profiles are strong candidates. Google may ask you to log in to them to further prove you own these profiles. If you don’t have social profiles, Google may ask for other forms of identification, such as government-issued IDs or business registration documents. 
  3. Use Google’s “Claim this Knowledge Panel” link to claim your panel, which appears at the bottom of the Knowledge Panel if it hasn’t been claimed yet. 

You can expect it to take a few days to a week for Google to review and approve your claim. 

How to edit a Google Knowledge Panel

You can’t directly edit a Knowledge Panel because it’s automatically generated. But you can suggest edits to elements such as:

  • Your logo
  • Description
  • Social profiles
  • Images
  • Titles

Google can review and either approve or deny your suggested edits within a few days to a few weeks. The turnaround time often depends on the extent of the suggested edit. A quick update to your social media profile links could happen overnight, whereas information about your entity’s founding and creation could take weeks to review and verify. 

Be sure to monitor updates over time.

How to optimize and expand your Knowledge Panel

Now that you’ve earned your Knowledge Panel, you can optimize your online footprint to influence the new expandable features and drop-down information boxes, which maximize your panel’s helpfulness and authority.


Follow these guidelines to increase your chances of expanding your Knowledge Panel:

  • Update your site’s structured data: Discrepancies between your schema and on-page content can confuse Google’s algorithms. This confusion may cause Google to ignore your schema entirely, lowering your chances of earning a Knowledge Panel and rich snippets. Always ensure your on-page content and structured data are updated at the same time to avoid these issues.
  • Identify your entity’s gaps: Compare your own online presence to the common data points in your competitor’s Knowledge Panels. Do they all have a Wikipedia page and you don’t? Are they all listed on Crunchbase with their founding date and key executives? Are their social media profiles all linked to their structured data? Identify the most common pieces of information they have that your entity is missing and use it to build a plan to help enhance your own digital footprint.
  • Link to authoritative sources that mention your entity: A Knowledge Panel often shares information based on what the most authoritative sources say about your entity. By linking your site to these sources, you reinforce the connection, which helps validate your entity’s existence and importance. 

    For example, from your site’s “press coverage” page, you could link to an article by a reputable publication that mentions your entity. Or link from your “customer stories” page to a customer’s page that mentions your solution. 
  • Promote consistent, high-quality coverage on third-party sites: Expanding your Knowledge Panel is heavily dependent on expanding your online presence. Seek out various reputable third-party sources for features, interviews, or mentions. These could include:
    • Podcast guest interviews or discussion panels
    • Press coverage or press releases on prominent news outlets
    • Data study contributions (if your entity is cited in an independent study or research paper)
    • Use media tools like Source of Sources (SOS), Qwoted, ProfNet, and similar journalist resources to position yourself for these opportunities. Build exposure to your entity by self-publishing articles on large platforms like LinkedIn, Medium, and Muck Rack. 
  • Expand your presence on relevant Google platforms: Google will lean on its own platforms to help inform its Knowledge Panels. Choose the most relevant platforms for your entity and put meaningful energy into building a presence there. For example:
    • For authors or books: A strong presence on Google Books can populate a Knowledge Panel with details like book covers and publication dates.
    • For musicians or bands: A presence on YouTube and other streaming platforms can lead to links to music videos or official artist pages.
    • For podcasters or show hosts: Go beyond getting your podcast listed on YouTube Music—post episodes to a regular YouTube channel as well. This doubles the content repository that a Knowledge Panel might pull from. 
    • For businesses or experts: A well-maintained YouTube channel with branded content or a podcast listed on YouTube Music can be linked directly in your knowledge panel, providing users with more ways to engage with your brand. It’s not uncommon for experts to write books to build their credibility—this is another asset you could list on Google Books, which could lead searchers straight to your studies or authored work from the search results page. 
  • Stay consistently active on social media: Knowledge Panels feature social media links and, in some cases, even recent posts or follower counts. Posting consistently on platforms like X, LinkedIn, or Instagram gives Google fresh, real-time information about your entity. This builds an active, relevant image for your entity, which can complement the information already on your Knowledge Panel. 

The goal is to constantly feed new, high-quality content to Google through various methods and platforms so that your digital signals stay relevant and give Google more reasons to showcase your entity in greater detail. 

Build the online presence that earns a Knowledge Panel

Earning a Knowledge Panel isn’t about chasing a single tactic; it’s about maintaining a consistent, authoritative, interconnected presence across the web. The more you reinforce your entity’s credibility through trusted sources, fresh content, and clear connections, the more reasons you give Google to highlight you in search.


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Treat your Knowledge Panel as a living asset, and it can become one of the most visible, trust-building elements of your brand’s online footprint