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Friday, December 5, 2025

From reactive to proactive: How AI protects and amplifies executive brands

 

Protecting your brand means moving beyond old ORM tactics. See how AI helps enhance monitoring, SEO, and proactive content creation.

For executives and thought leaders, online reputation management (ORM) is vital to their image and the company’s success.

And in today’s digital world, ORM is arguably more crucial than ever. Leaders must strategically monitor the public perception of their brand using the most effective and advanced tools at their disposal.

That’s where artificial intelligence (AI) comes into play. It’s arguably the most potent tool leaders have in the modern digital landscape.

The key is being proactive – learning to utilize AI and capitalize on its benefits in the early stages of the ORM process.

The new stakes of executive reputation

We are living in a new age of executive ORM. Today, a leader’s visibility is more amplified than ever.

With the likes of LinkedIn, Google, and various media outlets at the internet’s disposal, all users need to do is type an executive’s name into their search bar to learn (almost) everything about them.

And a leader’s digital footprint directly impacts more than most realize. 

It influences core business factors like customer confidence, investor trust, media positioning, and overall brand image.

To use a recent relevant example, just look at the Coldplay “Kiss Cam” couple. Surely you’re familiar with them by now.

Though the moment’s memability has finally settled, the scandal’s impact left a permanent mark on the business side of those involved. 

Both parties were high-level executives at a New York data firm. 

That firm took the financial and public brunt of the couple’s infidelity, and both parties are no longer employed.

All it takes is one public mistake, misstep, or false accusation to derail your trajectory.

Why traditional ORM isn’t enough

Making matters more complicated is that traditional ORM doesn’t cut it anymore. 

Traditional ORM is more of a reactive tool than a proactive one. 

It sees businesses and executives responding to negative media portrayals and customer crises rather than outright preventing them.

Also, delays in mitigating potential disasters can lead to a crisis becoming more entrenched in the media landscape. The longer it’s out there, the more it blows up.

Before AI, ORM companies thought specific measures (i.e., static content strategies) were enough. 

But the internet’s increasing sophistication has proven many of those companies wrong. 

Thought leaders must take proactive measures to ensure the viability of their public image and the perception of their company.

AI as a reputation multiplier

Enter AI – the ultimate force multiplier for ORM.

Again, whereas before much of ORM was limited to damage control, AI gives business executives the power to amplify their image before any crisis ever materializes.

Thought leaders can now generate leadership content at an amplified scale without sacrificing quality or authenticity. 

AI allows them to enhance and edit these articles to perfection. Optimizing keywords and automating link building have also never been easier.

Furthermore, AI can assess massive swaths of data in mere milliseconds. 

It can comb through media, search results, and online forums to provide leaders with up-to-date information and incorporate details into content.

Seeking an assistant? Or perhaps an assistant to your assistant? AI can help with that, too.

With tools like Google Gemini, Microsoft Copilot, and ChatGPT advancing daily, AI now streamlines administrative tasks across organizations.




Proactive ORM strategies for thought leaders

As a thought leader, it’s important to have various strategies ready to implement for ORM.

For example, AI can assist with the following ORM strategies.

Search landscape monitoring

Seeking to identify where your company ranks in public search engine rankings? 

AI allows executives to analyze real-time data that tracks live sentiments and competitive positioning.

Narrative engineering

As an executive, keeping abreast of certain themes and industry discussions could prove pivotal. 

AI tools gather information from these spaces and condense it into digestible material for you.

SEO for personal branding

With traditional ORM, SEO could often be a slog. 

SEO tools on platforms like Jasper and Semrush can help you refine article placement and adopt suitable keywords for content.

Dig deeper: Personal SEO: How to get found and stand out

Content generalization and optimization

Working on LinkedIn profiles can be tiring and repetitive. 

Thankfully, AI tools can draft these posts, op-ed pieces, and thought leader commentary for you. 

These tools are becoming more skilled at balancing automation with your unique and authentic human voice.

Challenges and ethical considerations

The use of AI in your sector is not without its hurdles and ethical considerations.

Below is what to be mindful of when implementing AI into your ORM strategies.

  • Misrepresentation: Implement guardrails to ensure you’re representing your company’s morals and values.
  • Robotic voices: Don’t overuse automation. Always check over content that has been automated several times to ensure an authentic voice is coming through.
  • Being transparent: Be honest with your consumer base. Disclose the use of AI to build trust.
  • Privacy concerns: To avoid privacy concerns, use privacy-focused AI platforms and avoid sharing sensitive information online.

The future of AI-powered executive reputation

AI, SEO, and ORM have converged – and fast. Soon, AI will be a permanent fixture in executive offices and communications teams.

For thought leaders, the choice is clear: study this shift and weave it into your brand strategy. AI isn’t on the horizon – it’s already central to reputation management.

Embracing it now means taking control of your narrative and strengthening credibility. Ignoring it means letting others define your brand.

So why wait? Integrate AI into your ORM strategy today, before someone else claims the spotlight.

Google Search rank and position tracking is a mess right now

 

Google removed the ability to see 100 search results per page and both third-party tracking tools and maybe even Search Console seem off since.

If you are trying to understand your ranking position, or other Google search metrics, in Google Search right now, you might see some confusing, inaccurate or different data. Both Google Search Console’s reporting and many of the third-party Google Search tracking tools seem to be struggling with reporting on organic ranking data since late last week.

What changed. Late last week, Google dropped the ability to show a hundred search results per page. This poses a challenge for most third-party rank checking tools, because many of them were able to get 100 search results on a single query, but now it costs them 10 times as much to get the same data.

Adding the &num=100 parameter to the search results URL in on Google.com does not add 100 results per page anymore.

Impact of third-party tracking tools. With that, most of the third-party tracking tools will need to make changes to how they track beyond the first page of the Google Search results. Many tools have already confirmed that there are issues and they are working on workarounds. Some tools have not yet confirmed the issue but you can tell, when you look at the reporting, the data is missing or seems very off.

I covered some of those in more detail on the Search Engine Roundtable.

Google Search Console data off. Many are also noticing that the data in Google Search Console’s performance reports also seems off. Brodie Clark reported, and others, that there is a significant decline in desktop impressions, resulting in a sharp increase in average position. Brodie Clark wrote, “Either way, if you’ve just checked GSC and are noticing a significant drop to overall impressions in the past couple of days of data, you’re not alone.”

Brodie Clark shared this chart:

Google Search Console Data Decoupling Reversal 1757929612 Scaled

Why we care. I am trying to get more details from Google on why the 100 search results per page parameter was removed. Is it a bug, was it an intentional feature removal or something else.

I am also trying to get more clarity on the Search Console data reporting change. It doesn’t make sense to me why the 100 parameter change would result in this, outside of Brodie Clark’s theory on scrapers causing a mess with our data for years.

In any event, keep this in mind when you review your organic search data this week.

Postscript. So far, both Semrush and Accuranker posted statements. You can read Semrush’s statement here and Accuranker’s statement here.

Fame engineering: The key to generative engine optimization

 

Fame engineering builds AI availability – ensuring generative engines recognize, understand, and recommend your brand in buying moments.

Generative engine optimization (GEO) has quickly become one of the most important – and debated – topics in search. 

Some dismiss it as little more than SEO rebranded, but the reality is that GEO demands its own set of skills

Chief among them is fame engineering – the discipline this article explores as the most critical factor in achieving results with GEO.

What is fame?

According to marketing and advertising legend Paul Feldwick, fame consists of four essential facets:

  • The offering must be significantly interesting or appealing to people.
  • It must find ways to reach mass audiences.
  • It must be distinctive, unique, and memorable.
  • The public and media must actively engage with it, though they cannot be forced to do so.

While these aspects of fame are what traditional brands pursue, the landscape shifts dramatically when we consider GEO. 

GEO is the strategic optimization of a business or brand online to increase its availability in generative engines.

The Ehrenberg-Bass Institute of Marketing Science traditionally defines marketing success through two key metrics:

  • Mental availability: The likelihood of being thought of in a buying situation.
  • Physical availability: The ease and convenience of being purchased from.

However, we must now consider a third crucial metric: 

  • AI availability: The likelihood that artificial intelligence will recommend your products, services, or business to people in a buying situation. 

This is where fame engineering becomes critical: ensuring AI understands what you are and what you sell.

Dig deeper: GEO and SEO: Convergence, divergence or something in between

Transforming traditional fame for AI

Let’s examine how Feldwick’s four aspects of fame transform when applied to artificial intelligence:

  • Appeal to AI: We must understand what makes content appealing to artificial intelligence systems, rather than purely human interest.
  • AI distinctiveness: The key question becomes what makes your brand memorable to AI. What triggers AI systems to recall and recommend your business?
  • AI distribution: Although current LLM traffic may be relatively low, preparing for AI exposure now is crucial, as platforms like Google continue to evolve. Success requires optimizing for future mass distribution through AI channels.
  • AI engagement: Beyond traditional search indexes, AI systems maintain stored data. Success requires understanding how AI processes and retains information about brands.

Therefore, fame engineering strategically crafts your digital presence to enhance AI availability. 

By understanding how artificial intelligence processes, stores, and retrieves information, we can engineer contextually relevant fame specifically for these systems.

So, let’s break down how.

How to appeal to AI

Understanding how AI systems search and process information is crucial for optimizing appeal. 

And while there have been many articles and studies discussing this, we can boil them down to two key technical components that drive AI search behavior:

  • Query fan-out: When given a prompt, LLMs split, dice, and slice it into multiple search variations.
  • Reciprocal rank fusion (RRF): A method for combining multiple search results effectively. (I appreciate that this is seriously dumbing this down.)

Unlike traditional search engines, which function like precision fishing rods targeting specific keywords. 

LLMs operate more like industrial fishing trawlers. 

They cast wide nets across vast amounts of information, guided by their understanding of user intent and context. 

This fundamental difference changes how we must approach visibility and appeal. Here’s how. 

Be the solution

The key to appealing to AI isn’t just about being findable. You need to offer a true solution to the user’s problem. 

This involves:

  • Clear positioning as a brand.
  • Well-defined performance attributes.
  • Explicit definition of:
    • What you do.
    • What you are.
    • Who you help.

When LLMs cast their nets searching for solutions to user queries, your business needs to naturally align with potential problem-solution pairs. 

Success comes not from trying to game the system, but from clearly articulating your solution in a way that naturally intersects with user needs.

Dig deeper: SEO in the age of AI: Becoming the trusted answer

Cultivating AI distinctiveness

To cultivate distinctiveness that resonates with AI, you need to consider and clearly articulate several key elements.

Core elements of distinctiveness

  • Origins and history
    • The background and evolution of your brand, product, or service.
    • The story that makes you unique.
  • Field of competence
    • Your core capabilities.
    • What you actually do and deliver.
    • Your specific area of expertise.
  • Points of difference
    • Unique features and characteristics.
    • What sets you apart from the alternatives?
    • Key differentiators in your space.
  • Target audience
    • Who you serve.
    • Specific user needs you address.
    • Clear audience definition.
  • Context and personality
    • Product/service characteristics.
    • Brand personality traits.
    • Usage scenarios and applications.
  • Value proposition
    • Core benefits and value delivery.
    • How you solve problems.
    • Unique advantages you offer.

And yes, all the above is just good copywriting.

Why distinctiveness matters for AI

LLMs function as option-generators for users, seeking to match specific needs with appropriate solutions. 

Without clear differentiation, AI systems cannot effectively recommend your brand or product. 

Your content must:

  • Clearly communicate your unique position.
  • Provide detailed, distinctive information.
  • Move beyond generic product descriptions.
  • Offer specific, differentiating details that help AI systems understand your unique value.

The key is not just having these elements, but articulating them in a way that helps AI systems understand and categorise your distinctive qualities for relevant user queries.

In this example, where I’m looking for the best running shops in Manchester, we can see what AI mode is bringing back.

Specialist running stores - example

The differences between the businesses can be seen as:

  • Personalized expertise (staff, gait analysis).
  • Experiential retail (coffee, on-site testing grounds).
  • Product exclusivity and curation.
  • Strategic location synergies.
  • Value-for-money positioning.

Each shop has its web copy, reviews, and performance attributes summarised in the AI mode result.

And this is what you must figure out. 

Why are you different?

Now, that’s all well and good, but how exactly do you get AI to know more about you?

Dig deeper: LLM perception match: The hurdle before fanout and why it matters

Get the newsletter search marketers rely on.


The art of AI distribution

Natural language processing systems, including LLMs, require comprehensive information to understand entities fully. 

This fundamentally changes how we approach optimization compared to traditional SEO methods.

It’s not just what you are and why you do it, but it’s the multiple attributes around your business/ service/ products that we discussed earlier. 

Where SEO professionals once focused on building exact match anchor text links and keyword optimization, LLMs demand a more nuanced and comprehensive approach.

They use multiple search types simultaneously and seek mutual information from various sources to fully understand brands and services.

Therefore, you need to provide AI with as much information as possible about your business.

Building a comprehensive digital presence

Businesses need to establish their presence across multiple platforms, including industry directories, professional review sites, and trusted third-party websites. 

This presence should extend beyond mere listings to include detailed service information, customer testimonials, and authentic brand mentions in industry and larger media publications.

Successful AI distribution requires creating an interconnected web of information. This network helps LLMs confidently understand and recommend your brand to relevant users.

The goal is to develop a rich, authentic digital footprint that demonstrates your brand’s expertise, authority, and relevance across multiple channels and contexts.

How to build your digital presence

Network science teaches us that all successful brands, whether they’re tech giants like Facebook, disruptors like Airbnb, or personal brands, grow through the same fundamental principles. 

As explained in Albert-László Barabási’s book “Linked” and Andrew Chen’s “The Cold Start Problem,” growth occurs through networks.

And according to Barabasi, networks are governed by two primary laws: growth and preferential attachment.

This is the “rich get richer” principle that we observe in society. 

The rich get richer principle also applies to digital presence. 

Established brands naturally attract more attention and network links and get better returns on their marketing investments. 

And when I say the word link, I don’t mean backlinks. Links can occur on a mental and physical level as well.

But the question is, how do new players break into the market to establish their presence?

New entrants can break into this cycle by displaying the right fitness signals that attract attention and links – in other words, by engineering fame.

Here’s how.

Creating interest through content and actions

While large brands might leverage massive PR campaigns and influencer partnerships to build their digital presence, smaller players need to focus on being genuinely interesting. 

Simply put, the smaller the brand, the less money you have to waste.

Therefore, most small businesses create content or use publicity to generate interest in their brands.

This is not traditional SEO tactics, which tend to focus on keyword-rich content, backlinks, or, more recently, ‘semantic’ topical content.

Instead, success comes from creating content and ‘doing stuff’ which leads to the creation of more content.

Such as:

  • Creating compelling surveys and studies
  • Speaking at industry events
  • Participating in marketing events
  • Generating press-worthy activities
  • Producing valuable content through podcasts, books, or articles

This is what digital PR and content marketing are and do.

All of which leads to a larger network.

The network effect in practice

Building a digital presence requires getting “in the dirt” and doing the foundational work that creates a network effect around your brand. 

While traditional citation building and directory listings play a role, they’re just the beginning. 

The key is creating content and taking actions that naturally generate discussion, links, and mentions.

Traditional SEO elements like hub-and-spoke content strategies remain relevant, as they help LLMs understand your offering and contribute to traditional search visibility. 

However, the focus must extend beyond keywords to creating genuine interest. 

Remember the three Fs of advertising – fame, fluency, and feeling – and apply them to your digital presence strategy.

The ultimate goal is to become interesting enough that others naturally want to talk about, link to, and engage with your brand. 

This organic network growth, driven by genuine interest rather than just keyword optimization, is what truly builds a strong digital presence for the AI age.

Which leads us to the final part of fame engineering.

AI engagement: Ensuring you’re in the training data

While we can’t always know precisely how often AI systems update their training data, we do know that maintaining a consistent, visible presence is crucial. 

This requires an always-on approach to generative engine optimization consisting of continuous brand marketing, PR efforts, and interesting content creation.

The marketing landscape is evolving beyond the simple paid-search era. 

While AI-powered advertising will inevitably emerge, the core focus must remain on sustained brand marketing.  

Brands with a strong marketing presence are naturally referenced in relevant buying contexts.

Dig deeper: Why community is the antidote to AI overload in search marketing

We’re entering what could be called the P.T. Barnum era of search, where success isn’t just about ranking for keywords but about “putting on the greatest show online.” 

This requires:

  • Making your pages easily parsable for LLMs.
  • Maintaining consistent brand visibility.
  • Generating genuine brand searches.
  • Creating engaging, shareable content.
  • Building authentic brand mentions and links.

For smaller businesses with limited budgets, GEO agencies can help develop strategic frameworks, manage citations, and create sector-specific content that builds their online presence. 

The goal is to ensure your brand appears in AI training data through consistent, meaningful visibility.

The future of GEO

Generative engine optimization is evolving into a fusion of multiple disciplines:

  • Copywriting.
  • Brand marketing.
  • Publicity.
  • Content strategy.
  • Social media management.
  • Promotion.

In Seth Godin’s words, the goal is to “create a ruckus,” making strategic noise about your brand, its purpose, and its audience. 

Success in GEO requires engineering fame through deliberate, consistent effort to build and maintain visibility across all channels where AI systems gather their data.

The brands that succeed will be those that commit to a continuous, strategic presence.

Success will require more than traditional SEO tactics. It will demand comprehensive fame engineering that makes them visible, memorable, and relevant in the AI age.

And that’s where you, as an SEO, will evolve.

Someone has to:

  • Design and engineer this fame for AI.
  • Make sure the copy is easy to parse.
  • Confirm the visibility is happening.
  • Measure the digital footprint.
  • Say what’s missing.
  • Figure out what’s needed.

Businesses need people to lead them into the AI era.

My question to you: Are you ready to lead? Or is it still just SEO?

Google Search Console adds achievements section

 

Now there is a dedicated section to see your achievements within Search Console.

Google added a new section to Google Search Console to show your “achievements” in the Search Console interface. This was previously only emailed as part of the receive Insights experience emails you received monthly but now there is a dedicated report for these achievements.

How to access it. You can access the “achievements” section on the bottom left of the menu bar or by clicking here and selecting the domain property.

What it looks like. Here is a screenshot of the new achievements report in Search Console:

Google Search Console Achievements

What Google said. Google wrote on LinkedIn:

We’re happy to bring Achievements into Search Console as a new report. Up until now, you’d receive achievements via email, and it was part of our previous Insights experience. We know users love the milestones, so we thought we’d create a place where you can check them inside Search Console. We hope you like it and reach MANY milestones.

Why we care. This is a cute way to track the progress of your site’s performance in Google Search. Google will give you these little icons and awards for hitting various milestones.

This won’t replace the reporting you need to provide to your stakeholders but they may make you smile from time to time.

Penske Media sues Google, says AI Overviews hurt revenue, traffic

 

Penske Media, owner of Rolling Stone, Billboard and Variety, says Google AI Overviews steal content, cut traffic and threaten media’s future.

Penske Media – which owns Rolling Stone, Billboard, and Variety — is suing Google. Google is accused of stealing Penske’s journalism to power its AI-generated summaries in search.

Why we care. This is the first lawsuit by a major U.S. publisher targeting Google’s AI Overviews, which have negatively impacted traffic and revenue for various types of sites. Another publisher, MailOnline, reported that AI Overviews were responsible for a 56% CTR drop.

What’s happening. Penske Media’s lawsuit, filed Friday in D.C. federal court, claims Google forces publishers to accept the use of their content in AI summaries or risk being buried in search. The suit alleges:

  • Google’s near-90% search dominance lets it avoid paying for content – unlike rival OpenAI, which has struck licensing deals with major publishers.
  • AI Overviews appear on ~20% of searches linking to its sites and blames the feature for a one-third drop in affiliate revenue by late 2024.

What they’re saying:

  • “We have a responsibility to proactively fight for the future of digital media and preserve its integrity – all of which is threatened by Google’s current actions,” Penske said.
  • “AI Overviews make Search more helpful and send traffic to more sites. We will defend against these meritless claims,” said a Google spokesperson told Reuters.

The complaint. You can view the PDF here.

Zoom out. This is the second lawsuit seeking compensation for Google’s AI Overviews hurting traffic and revenue.

Update. Markham Erickson, Google’s vice president of government affairs and public policy, was asked about the lawsuit at an AI summit yesterday. Here’s what Erickson had to say, as reported by The Verge:

So, I don’t want to speak about the specifics of the lawsuit, but I can speak to our philosophy here, which is, look, we want a healthy ecosystem. The 10 blue links serve the ecosystem very well, and it was a simple value proposition. We provided links that directed users free of charge to billions of publications around the world. We’re not going to abandon that model. We think that there’s use for that model. It’s still an important part of the ecosystem.

But user preferences, and what users want, is also changing. So, instead of factual answers and 10 blue links, they’re increasingly wanting contextual answers and summaries. We want to be able to provide that, too, while at the same time, driving people back to content, valuable content, on the Internet. Where that valuable content is for users, is shifting. And so it’s a dynamic space. Ultimately, our goal is to ensure that we have an overall healthy ecosystem.

Yes, but. As is typical with Google statements, this attempts to be nuanced, but is suspect on many counts from my reading:

  • The 10 blue links model may technically still exist, but they haven’t been the focus for Google in over a decade and their former prominence is long gone.
  • Despite Google telling us otherwise (without showing any data), multiple studies have shown that the organic traffic Google used to send to the open web seems is in decline, especially when AI Overviews are present.
  • Organic links have been increasingly buried under ads, AI Overviews, featured snippets, knowledge panels, carousels, and other Google search features.
  • Google may not “abandon” 10 blue links, but I’d bet good money that Google will “discover” that their users just love (a.k.a., use) all the AI features more.
  • Google isn’t merely responding to user demand. Google is shaping demand by pushing AI search features hard.
  • Because the future of Google Search is AI Overviews and/or AI Mode.

1.5 million chats reveal who uses ChatGPT and why

 

Large ChatGPT analysis finds global growth, a shrinking gender gap, and everyday tasks like writing and guidance driving most conversations.

OpenAI and Harvard economist David Deming today released a large study about ChatGPT usage. The analysis of 1.5 million conversations shows that the chatbot is no longer a niche tool:

  • Adoption is broadening globally.
  • Gender gaps are closing.
  • Most people use it for everyday tasks like writing, information-seeking, and practical guidance.
  • While 30% of chats are work-related, ChatGPT is used daily in personal and professional life.

Who’s using ChatGPT. In January 2024, 37% of ChatGPT users had typically feminine names. By July 2025, it was 52% – mirroring the adult population.

What people use ChatGPT for. Everyday tasks dominate – 3 in 4 chats are about writing, information-seeking, and practical guidance. Patterns of use:

  • Asking (49%): Advice, information.
  • Doing (40%): Drafting, planning, programming.
  • Expressing (11%): Reflection, exploration, play.

Work vs. life. Thirty percent of consumer usage is work-related, 70% is non-work.

  • Writing is the top professional use; coding and self-expression remain niche.
  • Decision support (guiding decisions and streamlining tasks) is a key way people use ChatGPT.

Why we care. ChatGPT isn’t just for work – it’s becoming part of everyday life (like Google has been for many of us since the mid-2000s). ChatGPT’s spread across demographics and geographies makes it look less like a niche tech fad and more like a core technology shaping how people think, work, and live.

The blog post. How people are using ChatGPT

The paper. How People Use ChatGPT (PDF download required to view

Thursday, December 4, 2025

ChatGPT search update focuses on quality, shopping, format

 

OpenAI says ChatGPT search now reduces hallucinations, improves shopping intent detection, and delivers answers in cleaner formats.

OpenAI today announced upgrades to ChatGPT search that aim to deliver more accurate, reliable, and useful results.

What’s new. OpenAI’s updates to ChatGPT search focused on three areas:

  • Factuality: ChatGPT search produces fewer hallucinations, improving the accuracy of answers, OpenAI said.
  • Shopping: Search is now better at detecting when users want product recommendations, keeping results focused on intent.
  • Formatting: Answers are presented in cleaner, easier-to-digest formats without sacrificing detail.

Why we care. ChatGPT’s search is increasingly being positioned as an alternative to traditional engines like Google – and adoption of AI search tools is growing. Just remember that even though AI search is booming, it drives less than 1% of referrals.

The announcement. The updates were shared via ChatGPT changelog.

Why local SEO is thriving in the AI-first search era

 

AI may dominate search, but local queries still drive action. Discover actionable steps for maximizing your local presence across platforms.

Generative AI is changing how users search. With instant answers from AI Overviews, ChatGPT, and other tools, many searchers no longer need to click through to websites – especially for informational queries.

But this change has resulted in many websites seeing declining click-through rates despite rising impressions.

Gsc Impressions Up Clicks Down

However, there’s a notable exception: local search.

Businesses that depend on local intent are seeing steady performance, with no signs of the “alligator graph” (rising impressions and falling clicks) that plagues other categories.

Gsc Local Ctr Unimpacted

This article explains why local content is uniquely resilient in the age of generative AI – and how you can capitalize on this by strengthening your local SEO efforts.

1. Large language models don’t deliver a good local search experience

Try searching [pizza near me] in ChatGPT or another AI platform.

The results are vague, lack images, and often list places that aren’t even nearby.

Pizza Quick Picks At A Glance

There are no maps, no phone numbers, and no real-time context.

By contrast, search the same query in Google Maps.

Google Maps Pizza

You get a rich, visual interface with accurate listings, reviews, directions, call buttons, and real-time location tracking.

AI tools don’t offer a comparable user experience for local discovery. Why?

2. AI platforms lack reliable location awareness

Generative AI doesn’t know where you’re searching from – at least not without you telling it explicitly. That lack of geolocation leads to generic, irrelevant answers.

Chatgpt Doesnt Know Your Location

For local search, proximity is a key ranking factor, so this is a critical weakness.

While privacy advocates may welcome the anonymity, users looking for nearby services don’t benefit from extra friction.

Most searchers won’t bother entering their exact address just to get AI-powered suggestions. As a result, traditional search still wins for queries with clear local intent.

Even if AI tools eventually solve for location accuracy, they still face another barrier.

3. Local search involves real-world intent

Local searches often lead to phone calls, in-person visits, or service appointments—not just website clicks. Users want to talk to someone who can fix their roof, unclog a pipe, or deliver a pizza. AI can explain how to do these things, but it can’t actually do them.

This is why Google rarely includes AI Overviews in local search results. In fact, AI Overviews are less likely to appear for local queries than for informational ones, a recent Ahrefs study found.

Aio Normal Searchdistribution Local Non Local

Even when AI attempts to answer, it leans heavily on the same sources traditional local SEO relies on.

4. AI results still depend on local SEO data sources

Ask Perplexity or ChatGPT for a local service provider and you’ll often get:

Pipe Repair Near Me

These models don’t generate original local knowledge. They aggregate and summarize structured data from platforms like Google, Yelp, TripAdvisor, and others.

As Lily Ray noted in a recent analysis, Google’s AI Mode cites links to Google Business Profiles much more frequently than linking to external websites.

This means all the work on local listings, location pages, and service area pages will continue, even if users decide to switch search platforms.

In short, all the local SEO fundamentals – reviews, directory listings, business profile accuracy – still matter. Arguably, they matter even more in the AI era.

5. Local SEO is built for a fragmented search future

As search behavior evolves across platforms, it’s more important than ever for businesses to be discoverable everywhere.

This is the foundation of Search Everywhere Optimization.

Local SEO has always embraced this mindset. Success means showing up across a wide network of data aggregators, map apps, industry-specific directories, and review platforms.

These touchpoints are exactly where AI tools look for signals.

If your local business is consistently represented across these platforms, you’re already aligned with how AI gathers and validates information.

4 actionable steps for maximizing your local presence

To maintain and grow local visibility, prioritize these tactical steps:

  1. Stick to proven SEO tactics for mid- and bottom-funnel queries. AI is either ineffective or absent in these areas.
  2. Ensure consistency across all relevant local platforms. This includes your business name, address, phone number (NAP), hours, and categories.
  3. Complete every local profile fully. Fill in all available fields and add rich content – photos, service descriptions, FAQs, and menus.
  4. Continue generating reviews. LLMs depend on fresh, authentic, user-generated content. Regular reviews help your business stand out in AI-powered lists.

Key takeaway

Local SEO isn’t just surviving the generative AI shift – it’s thriving. Investing in visibility across platforms, accurate business data, and review generation will remain discoverable no matter how the search landscape evolves.

Google Discover adds follow feature and more social posts from creators and publishers

 

This aims to make Google Discover more publisher and creator friendly.

Google is rolling out new features in Google Discover to help promote publishers and content creators. There is a new follow publisher feature in Google Discover where you can subscribe to your favorite publishers. Plus, Google said it will show more social posts from X, Instagram and YouTube Shorts, from your favorite content creators, within Google Discover.

Follow in Google Discover. Similar to the new preferred source in Google Search, Google will now let you follow your favorite publications in Google Discover. When you follow those publications, Google may show content from t

Wednesday, December 3, 2025

Reddit, Google in talks to deepen AI partnership: Report

 

Reddit is pushing for a new AI deal with Google that could make its forums more central to AI Overviews and other Google AI products.

Reddit and Google are discussing a new partnership that would weave Reddit content more directly into Google’s AI products, Bloomberg reported.

Why we care. If Reddit and Google tighten their AI ties, more Reddit content could surface in AI Overviews and other Google products – potentially shifting visibility for brands and SEOs. If Google and Reddit strike a new deal, user-generated discussions will likely carry even more weight in shaping AI-driven answers and referral traffic.

What’s happening. Reddit is exploring dynamic pricing, where payouts from Google or OpenAI could rise as Reddit’s data becomes more central to AI answers.

What Reddit wants. Reddit is one of the most cited sources across AI platforms. However, traffic from Google often doesn’t convert into active users. Reddit wants to fix this by working more closely with Google’s product teams.

Zoom out. Licensing deals between AI companies and content providers are accelerating, but Chegg and Penske Media are suing Google over the negative impact of AI Overviews.

Bottom line. Reddit wants to move from flat fees to being paid like a must-have supplier for as long as its forums remain critical to AI answers.

The report. Reddit Seeks to Strike Next AI Content Pact With Google, OpenAI

The SEO shift you can’t ignore: Video is becoming source material

 

Google’s AI Overviews and GEO shift SEO strategy: Video from YouTube, TikTok, and beyond is now core source material for search.

A subtle but profound transformation is underway – one that’s redefining how people search and what content Google considers worth finding.

We’ve all seen the headlines and the data: younger users are turning to TikTok and YouTube for discovery. 

  • Looking to style wide-leg jeans? TikTok. 
  • Curious about how to unclog a drain? How to set up tracking codes? YouTube has you covered. 

But what were once considered “micro search engines” are now shaping the results of the main player in the game: Google.

With the rise of AI Overviews, Google is pulling from a broader set of content than ever before, including video. And not just video hosted on owned-and-operated platforms like YouTube.

Increasingly, user-generated content from platforms like TikTok, Reddit, and YouTube are shaping Google search results.

The line between search and social is blurring even faster than many brands realize.

Video’s evolution: From nice-to-have to must-have

To understand why this moment matters, let’s rewind.

Google and YouTube have been intertwined since 2006, when Google acquired YouTube. Over time, SERP real estate dedicated to video has grown substantially. Think video carousels, rich snippets, and “Key Moments” highlights.

But for most brands, video was still considered optional. A nice-to-have.

That’s no longer the case.

AI Overviews, which began rolling out in 2024, represent Google’s biggest change to the search experience in over two decades. Instead of serving only the traditional “10 blue links,” AI Overviews provide AI-generated snapshots at the top of the results page, designed to answer complex queries quickly by pulling from multiple sources across the web.

And here’s the kicker: those sources aren’t limited to neatly structured blog posts and webpages anymore.

AI Overviews are pulling from a wider mix of sources than ever before. Everything from Reddit threads and Quora discussions to TikToks, Instagram Reels, and of course, YouTube videos.

And these aren’t tucked away in a carousel halfway down the page. They’re showing up front and center, shaping the way Google responds to user questions. It’s core to the way Google answers queries.

Google is redefining what counts as “credible” source material.

Historically, Google has heavily relied on written content. Structured websites, optimized blog posts, and long-form guides have long been the currency of SEO.

But with AI Overviews and the emergence of Generative Engine Optimization (GEO), we’re seeing a wider range of sources feeding Google’s index, many of them video-based. 

This evolution presents a few key implications:

Video is becoming the source material

AI Overviews summarize from a variety of sources (e.g., forums, how-to articles, blog posts, etc.) and increasingly, video content.

Google is treating video as a credible, authoritative answer source, especially for experiential, tutorial, or product-related searches where visual demonstration serves users better than text.

For example, a query like “how to tie a bow tie” might have once surfaced text-based step-by-step instructions. Today, the AI Overview is far more likely to pull from YouTube videos, TikTok tutorials, or both.

Short-form is influencing long-form

Platforms like TikTok and Instagram Reels aren’t just for entertainment anymore. They’re now considered discovery engines in their own right.

Google is citing discovery engines in its results, mining them for key takeaways, and using them to validate intent. This is especially true for younger audiences like Gen Z or Gen Alpha, who value quick, visual answers.

This doesn’t mean long-form content is dead. But it does mean short-form is helping set the agenda for what users expect to find.

Traditional SEO isn’t enough

Optimizing a blog post alone won’t get your brand into an AI Overview. To get there, you need greater variety in your content:

  • Video.
  • Visuals.
  • Transcripts.
  • Structured data.
  • Images.

Ultimately, you need a presence on the platforms where your audience is already talking.

This requires a mindset shift: from optimizing pages to optimizing content ecosystems.

Do all brands really need to be on TikTok?

Short answer: maybe. 

Longer answer: The value of your content is still what matters most. But brands need to think like publishers, not just marketers.

If your audience is showing a preference for video-based answers, and if Google is surfacing those videos as authoritative source material, then your content strategy needs to meet that moment. 

That doesn’t mean every brand has to dance on TikTok. But it does mean every brand should think through these questions:

  • Where is my audience searching and what formats do they trust? Gen Z may look to TikTok first, while professionals might prefer YouTube demos or LinkedIn video explainers.
  • Can my content answer a complex question better through video than text? If yes, then video should be the default, not an afterthought.
  • Are my videos optimized across channels? Clear titles, transcripts, schema markup and captions all help search and discovery engines understand your video content. Without these, even great videos may never surface in AI Overviews. 

The opportunity is less about being everywhere and more about being in the right place, with the right format, at the right time.

Search visibility matters more than virality

One of the biggest misconceptions is that a video needs millions of views to make an impact. It doesn’t. And that’s not the goal. 

The goal is to show up when people are searching for questions your brand answers best. In reality, search visibility works differently.

For brands, that means prioritizing clarity, demonstration, and problem-solving in every piece you create. Think less “campaign” and more “content library.”

Some of the most valuable content you can create may never go viral (and that is A-OK!), but it:

  • Can show up in Google’s AI Overviews.
  • Can influence purchase decisions.
  • Will build trust by answering customer questions better than anyone else.

A 30-second TikTok showing how to measure your dog for a new bed may not break the internet – but if you’re a pet brand, that video could be exactly the kind of content Google wants to surface in an AI Overview for “best bed size for French Bulldog.”

6 ways to align video with your search strategy

Here are a few practical considerations:

  1. Audit your content formats. Look at your top-performing keywords and queries. Which ones lend themselves to video answers? Where would a visual or demonstration be more useful than text? And when are videos among the top search results or appearing in AI Overviews?
  2. Audit your current presence in video SERPs. Search your brand, your products, and your category. Which videos show up? Are they yours, or someone else’s? If the answer is someone else’s, that’s an opportunity.
  3. Invest in video that solves problems. Not every brand needs a TikTok strategy. But every brand should have educational, evergreen video content that solves real customer problems. Start small. Identify the top questions your customers ask, the troubleshooting queries they Google, or the “how-to” moments in your buyer journey. Use that research to create short, clear videos that answer them directly.
  4. Optimize for discoverability. This is where we prove the whole “SEO is dead” narrative wrong. It’s still important to use descriptive, keyword-rich titles. Add transcripts for accessibility (and crawlability). Apply schema markup (e.g., VideoObject). Host content on platforms that Google is already pulling from (YouTube is table stakes, TikTok is increasingly relevant).
  5. Embrace the larger search landscape. Don’t limit yourself to YouTube. If your audience is on TikTok, experiment there. If user-generated content is already ranking, consider partnerships with influencers who can authentically create for those spaces.
  6. Integrate video into your broader content strategy. Don’t silo video. Each piece should tie back to your core brand narrative, support SEO goals, and integrate with other channels. Embed it in blog posts. Share it in email campaigns. Repurpose snippets for social. The more signals you send about a video’s value, the more likely Google is to surface it.

What this means for SEO

We’re entering a new era. SEO is no longer just about being on Page 1. It’s about owning your brand presence across formats.

  • For brands: The challenge is building a library of useful, high-quality video content across channels that complements text-based SEO.
  • For SEOs: The skillset is expanding. Understanding cross-channel strategy is just as critical as traditional keyword research. As I have written about before, everything from user experience to social media marketing and public relations are now required SEO skills. 
  • For users: The experience is richer. They get the “show me” content they want, faster, and in the format they prefer.

What’s next

As AI Overviews evolve, so will Google’s definition of credible sources.

But the throughline is clear: brands can’t afford to ignore video as part of their search strategy.

The future of SEO isn’t just about ranking webpages; it’s about aligning with how people learn, discover, and make decisions. It’s about owning moments of discovery, wherever and however they happen.

If your content educates, demonstrates, or solves a user’s problem better through video than text, it belongs in your ecosystem. And increasingly, it will belong in Google’s rankings.

The brands that embrace this shift now, experimenting with video, optimizing for AI Overviews, and meeting audiences where they are, will be the ones who future-proof their SEO strategy.

In this new era of search, video isn’t just part of the story. It’s becoming the source material itself

Google adds new store widgets for your website

 

Google added two new options for merchants to add new Google store widgets to their websites.

Google has added two new widgets that e-commerce merchants can add to their websites, these are called “store widget.” Google previously had the Top Quality store widget but added two more.

What is new. Google added these two new widgets on top of the exisiting Top Quality store widget.

  • Store rating widget
  • Generic store widget

What do they do. The Google store widget allows merchants to highlight their store quality to shoppers. This helps shoppers easily identify and appreciate reputable stores. Google wrote:

It addresses two fundamental challenges ecommerce retailers face: boosting visibility and establishing legitimacy. The widget helps you attract customers and encourage them to make a purchase. Businesses using the store widget on their websites saw up to 8% higher sales within 90 days compared to similar businesses without it.

Here are the three widgets that you can embed on your website:

(1) Top Quality Store on Google: Earning a Top Quality Store unlocks this section, showcasing your dedication to outstanding customer service and a high-quality shopping experience. Here, you’ll also find a summary of your store’s performance through reviews, alongside critical details about your store’s service and policies.

Top Quality Store Badge 1758193210

(2) Store rating widget: This version of the store widget will show if you have store ratings, but are not a Top Quality Store on Google. It displays a summary of your store reviews, and key information about your service and policies.

Store Rating Widget 1758193240

(3) Store quality by Google: This version of the store widget shows if you don’t have store ratings, and are not a Top Quality Store on Google. It shows key information about your service and policies.

Generic Store Widget 1758193240

Why we care. If these store widgets can help improve conversions, sales and revenue, it is worth trying out and testing. You can learn more on how to implement each widget in this Google help document.

Google AI Mode coming to Chrome browser

 

Plus, while on a website using Chrome, you can ask questions and learn more about your current page with AI Mode.

Google AI Mode is coming to the Chrome browser with the Chrome address bar allowing you to ask long questions and search in AI Mode. Plus, while you are browsing a webpage, you can ask questions about that page with the assistance of AI Mode, Google announced.

Chrome search box. Google added AI Mode to the Chrome address bar, the omnibox. This allows you to type question-like formatted questions directly in the Chrome address bar and then click AI Mode to have the question submitted to AI Mode.

Here is how it looks:

Robby Stein from Google wrote, “This means you can use AI Mode to ask complex, multi-part questions right from the same place you already search and browse the web from Chrome. And you can quickly ask follow-up questions and explore more content from across the web.”

AI Mode on webpages. Searchers who use Chrome will soon be able to ask questions about the entire web page that you are on, directly from the omnibox.

Chrome can suggest relevant questions based on the context of the page and then you can get an AI Overview from Google Search right on the page. You can then do ask follow-up questions in AI Mode.

Contextual suggestions are available in the U.S. in English and will be rolling out to more countries and languages in the weeks ahead.

Here is how that looks:

What is AI Mode. AI Mode is a new tab within Google Search that brings you into a more AI-like interface. Google said AI Mode “is particularly helpful for queries where further exploration, reasoning, or comparisons are needed.” AI Mode lets you explore a topic and get comprehensive AI-based answers without you needing to do those comparisons and analyses yourself. We saw rumors of this news and it is finally officially here, for some of you.

AI Mode uses a “query fan-out” technique that issues multiple related searches concurrently across subtopics and multiple data sources and then brings those results together to provide a response. Google said using this query fan-out method provides searchers with a “more breadth and depth of information than a traditional search on Google.”

AI Mode supports searching with text, voice, and images through its multimodal capabilities. Plus, AI Mode offers the conversational follow-up questions like you’ve seen in AI Overviews and Gemini.

Tracking AI Mode. You won’t be able to easily track AI Mode queries and data in Search Console, despite that data being logged in Search Console. Google lumps it all together with normal search, despite it being a separate tab within Google.com.

Now that AI Mode is outside of Search Labs in India, you will see this data in Search Console, but it will just make it all super messy.

Why we care. AI Mode continues to expand to more and more locations within Google. Google continues to look for ways to get AI Mode into more searchers hands. Will it become the default one day? Maybe. We know Google said AI Mode is the future of Google Search, Liz Reid, the head of Google Search announced that in May 2025.

As a reminder, recently Google made a shortcut to AI Mode, google.com/ai now leads you directly to Google’s AI Mode

SEO at a crossroads: 9 experts on how AI is changing everything

 

AI is forcing SEOs to rethink roles and tackle new challenges. Here’s what nine leaders say SEOs must do to thrive in the new era of search.

Nine SEO practitioners gathered in Miami on Sept. 13 for an AI SEO roundtable, where they debated how artificial intelligence is reshaping search optimization.

The discussion revealed consensus on one thing:

AI is pushing SEOs to expand their roles, rethink strategies, and brace for uncertainty.

Here’s a recap.

The SEO community risks falling behind reality

Mike King, founder and CEO of iPullRank, argued that too many SEOs are downplaying the transformation already underway:

  • “Enterprise organizations especially are bought into the idea of this being an evolution of SEO with their checkbooks and resources at the ready, yet the SEO community is still trying to make it smaller than it is.”

While his firm is advancing with “Relevance Engineering,” King acknowledged challenges around attribution and projection modeling. Executives want clarity, but the space is still underdeveloped.

The rise of AI visibility leaders in SEO

Several panelists stressed that AI demands a broader, cross-functional approach to search.

Leigh McKenzie, head of growth at Backlinko, said:

  • “This is the moment for SEOs to reposition themselves as AI visibility leaders. We need to rethink how SEO interacts with the rest of the org.”

Jennifer Cornwell, senior director AI SEO, innovation and growth at Tinuiti agreed, adding that SEOs can’t afford to stay siloed:

  • “It’s more important than ever that we’re not siloed as a channel because we need the buy-in and resources to create a complete brand strategy that helps feed our SEO campaigns on these other platforms.”

SEO Matthew Kay put it more bluntly:

  • “AI search has made it impossible for SEO professionals to stay in a silo and still expect to find success… It’s time to evolve into a complete marketer or become irrelevant.”

The missing ‘AI search console’ leaves big gaps

One of the biggest frustrations: SEOs still lack visibility into how people are using AI systems.

Devesh Khanal, co-founder of Grow and Convert, pointed to the absence of “AI search console”-like data:

  • “Real users are having deeply personal discussions with ChatGPT. Long conversations. Specific details of their situation. And that’s fundamentally not known or knowable barring OpenAI coming out with their version of GSC. So we’re all flying a bit blind.”

Ryan Jones, owner of SERPrecon, noted that the uncertainty should be met with flexibility, not panic:

  • “No agency or tool has this fully solved yet. We’re all evolving together, so there’s no need to panic – unless you’re still holding onto the old ways and not changing.”

Attribution and influence are tougher than ever

Measurement and executive expectations loomed large in the discussion.

Nick Eubanks, VP of owned media at Semrush, explained:

  • “Attribution [is] at perhaps the most challenging place it’s ever been for organic search. Yes, as a ‘good SEO’ you should have been thinking about these off-site channels all along, but the truth is, they were never yours to control. Brand, Product, PR, they were the final bosses, and all we could do as SEOs was influence.”

Matthew Melinger, cofounder of SEO Gets, added a human element:

  • “We need to be marketing therapists to ease the anxiety of execs in an ever-changing industry.”

Don’t lose sight of real consumers in the AI hype

Gaetano DiNardi, principal consultant at Marketing Advice, reminded the group not to lose sight of consumer behavior in the AI hype.

  • “We often default to the male viewpoint on AI search behavior but forget women are shopping/spending more and are now using ChatGPT just as much as men. It reinforces the importance of good ol’ fashioned product marketing.”

AI is accelerating SEO’s transformation

The industry is at a crossroads – and AI is accelerating changes that were already pushing SEO out of its narrow lane. As McKenzie put it:

  • “The SEOs who lean into this shift will be best positioned to drive growth.