Problem:
Multiple users of Salesforce Inbox + Gmail are having issues
with (1) gmail freezing, (2) emails not syncing to salesforce.
Per a user, "With it enabled I am getting extreme lag when
sending messages specifically when inbox loads after I hit refresh and
then again when trying to log them. Not getting a specific error, but my
gmail page was freezing before and unresponsive so I would have to kill
the page to continue."
Solution:
After deep analysis, They have a Known Issue for this one and as of
this time, the issue is now fixed for all Salesforce instances.
The known issue detail is given this link Salesforce Inbox causes delay when loading Gmail records in chrome 72.0.3626.81
Moving forward, if you wanted to move to Salesforce extension (new
extension), kindly ask for your admin to follow the steps in the article
below:
Move Sales Reps to the Gmail Integration with Inbox from Legacy Salesforce Inbox
Once the steps above has been performed by your admin, your users can
now download and start using the extension accordingly. Below is the
link of the extension:
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