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Tuesday, May 5, 2015

Salesforce Missing Organization Feature: CommonPortal null

 

Issue in install package :
       We got app managed package installation failed error like "Missing Organization Feature: CommonPortal null" ,  and we received the below error mail 

"Your request to install package "********" was unsuccessful. None of the data or setup information in your salesforce.comorganization was affected.
If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.
Organization: *****************
User: *************
Package: ***********
Problem:
1.  Missing Organization Feature: CommonPortalnull"

Solution:

       After  done the much analysis (create number of packages in personal org and change the code snippets) , came to know that the issue is due to "IsportalEnabled" standard field in User object.
       
       The issue has been resolved after we removed the field (IsportalEnabled) reference from the all the components. After that we able to install the package in customer orgs.

      Else  on workaround is, the "Common portal" license need to enable at client level to resolve the issue. (setup->customize->Customer Portal->Settings->Enable).

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