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Showing posts with label Branding. Show all posts
Showing posts with label Branding. Show all posts

Thursday, January 18, 2024

Crafting A Killer Brand Identity For A Digital Product

 In this article, Sasha guides you through crucial processes and factors to achieve a consistent brand presence across platforms. She offers an overview of the entire brand identity process, explores collaboration with UI teams, and provides essential details on the assets required for the successful implementation of a digital brand.

It may seem obvious to state that the brand should be properly reflected and showcased in all applications, whether it is an app, a website, or social media, but it’s surprising how many well-established businesses fall short in this regard. Maintaining brand consistency can be a challenge for many teams due to issues like miscommunication, disconnect between graphic and web design teams, and management missteps.

Establishing a well-defined digital brand identity that includes elements like logos, typography, color palettes, imagery, and more ensures that your brand maintains a consistent presence. This consistency not only builds trust and loyalty among your customers but also allows them to instantly recognize any of your interfaces or digital communication.

It’s also about creating an identity for your digital experience that’s a natural and cohesive extension of the overall visual style. Think of Headspace, Figma, or Nike, for example. Their distinctive look and feel are instantly recognizable wherever you encounter them.

Maintaining visual consistency also yields measurable revenue results. As per a Lucidpress survey, 68% of company stakeholders credit 10% to more than 20% of revenue growth to the consistency of their brand. This underscores the significance of initiating and integrating design systems to promote brand consistency.

Digital brand identity that includes elements like logos, typography, and color palettes
A holistic identity approach entails that all identity elements should be adaptable and scalable for integration into a UI design kit. (Large preview)

Brand Strategy #

In an ideal world, every new product would kick off with a well-thought-out brand strategy. This means defining the vision, mission, purpose, positioning, and value proposition in the market before diving into design work. While brand strategy predominantly addresses intangible aspects, it’s one of the fundamental cornerstones of a brand, alongside visuals like the logo and website. Even with stunning design, a brand can stumble in the market if its positioning isn’t unique or if the company is unsure about what it truly represents.

However, let’s face it, we often don’t have this luxury. Tight timelines, limited budgets, and stakeholders who might not fully grasp the value of a brand strategy can pose challenges. We all live in the real world, after all. In such cases, the best approach is either to encourage the stakeholders to articulate their brand strategy elements or to work collaboratively to uncover them through a series of workshops.

The key components of the Brand Strategy Platform
The key components of the Brand Strategy Platform can vary depending on the methods and approaches used. Brand Strategy can assist the design team in establishing a clearer visual direction. (Large preview)

Defining a brand’s core strategy is the crucial starting point, establishing the foundation for future design work. The brand strategy serves as a robust framework that shapes every aspect of a brand’s presence, whether it be in marketing, on the web, or within applications.

Brand Identity Research #

The research phase is where you unearth the insights to distinguish yourself in the vast arena of competitors. By meticulously analyzing consumer trends, design tendencies, and industry landscapes, you gain a deeper understanding of the unique elements that can set your brand apart. This process not only provides a solid foundation for strategic decision-making but also unveils valuable opportunities for innovation and differentiation.

Typically, the research initiates with an analysis of the brand’s existing visual style, especially if it’s already established. This initial exploration serves as a valuable starting point for team discussions, facilitating a comprehensive understanding of what aspects are effective and what needs refinement.

Moving on, the next crucial step involves conducting a comprehensive industry analysis. This process entails an examination of key brand elements, such as logos, colors, and other design components utilized by competitors. This step serves as the strategic guide for making precise design decisions.

When performing industry analysis as part of brand research, aim for specificity rather than generic observations. For instance, when crafting a brand identity for a product brand, a focused investigation into app icon designs becomes imperative. The differentiation of colors among various apps emerges as a potent tool in this endeavor. According to a study conducted by the Pantone Color Institute, color plays a pivotal role, boosting brand recognition by a substantial 80%.

Moreover, it’s essential to consider app icon designs that, while not directly competitors, are ubiquitous on most phones (examples include Google apps, Chrome/Safari, Facebook, Twitter, and so on). It’s crucial that your app icon stands out distinctly, even in comparison to these widely used icons.

The app icon on the iPhone screen
Place the app icon in the actual mockup to see how much distinction it really makes. (Large preview)

To bring in more innovation and fire up creativity in future designs, it’s a good call to widen your scope beyond just your competition. For instance, if sustainability is a core value of the brand, conducting a thorough examination of how brands outside the industry express and visually communicate this commitment becomes pivotal. Similarly, exploring each value outlined in the brand strategy can provide valuable insights for future design considerations.

A highly effective method for presenting research findings is to consolidate all outcomes in one document and engage in comprehensive discussions, whether in-house or with the client. In my practice, research typically serves as a reference document, offering a reliable source for revisiting and reassessing the uniqueness of our design choices and verifying alignment with identified needs. It’s also a perfect argument point for design choices made in the following phase. Essentially, the research phase functions as the guide steering the brand toward a distinctive and unique look and feel.

Brand Identity Concepts #

Now, to the fun part — crafting the actual visuals for the brand. A brand concept is a unifying idea or theme. It’s an abstract articulation of the brand’s essence, an overarching idea that engages and influences the audience. Brand concepts sometimes come up organically through the brand strategy; some of them need elaborate effort and a deep search for inspiration.

There are various methods to generate unique brand ideas that seamlessly connect brand strategy, meanings, and visuals.

The ultimate goal of any brand is to establish a strong emotional connection with users, which makes having a powerful brand idea that permeates the identity, website, and app crucial.

Mindmapping with key ideas
Mindmapping: writing out key ideas and sketching is one of the approaches for concept generation. (Large preview)
  • Mind mapping and association
    This is a widely used approach, though it looks quite different between various creatives. Start with a diagram listing the brand’s key attributes and features. Then, build on these words with your associations. A typical mind map for me is like a tangled web of brand values, mission, visual drafts, messaging, references, and sketches, all mixed in with associations. Try to blend ideas from totally different parts of the mind map. For example, in the design of an identity for a database company, contrary segments of the mind map may include infinity symbols and bytes. The combination of these elements results in a unique design scalable to both the brand symbol and identity.
Mind map elements
Utilizing mind map elements for the actual concept. (Large preview)
  • Reversal
    Sometimes, a brand calls for an unexpected symbol or even a mascot that doesn’t have direct ties to the industry, for example, using a monkey as the symbol for a mailing platform or a bird for a wealth management app. Delving into the process of drawing parallels between unrelated objects, engaging all our senses, and embracing a creative and randomized approach helps to generate fresh and innovative concepts.
  • Random stimuli
    There are instances when tapping into randomness can significantly boost creativity. This approach may involve anything from AI-generated concepts to team brainstorming sessions that incorporate idea shuffling and combinations, often resulting in surprising and inventive ideas.
AI-generated logo designs
AI-generated logo designs, while often unconventional in appearance, can serve as a catalyst for developing the initial concept. (Large preview)
  • Real-world references
    Designers can sometimes find themselves too deeply immersed in their design bubble. Exploring historical references, natural patterns, or influences from the tangible world can yield valuable insights for a project. It’s essential not to confine yourself solely to your workspace and Pinterest mood boards. This is particularly relevant in identity design, where these tangible parallels can provide rich sources of inspiration and meaning.

Imagine I’m crafting an identity for the adventure tours app. The last place to seek inspiration from is other tour companies. Why? Because if the references are derivatives, the work will be too. Begin at the roots. Adventure tours are all about tapping into nature and connecting with your origins. The exploration would kick off by delving into the elements of nature. What sights, smells, sounds, and sensory details do these adventures offer?

That’s the essence that both clients and non-designers appreciate the most — finding tangible connections in the real world. When people can connect not just aesthetically but also emotionally or intellectually to the visuals, they become much more loyal to the brand.

Condense your design concept and ideas to highlight brand identity across diverse yet fitting contexts. Go beyond conventional applications like banners and business cards.

If you’re conceptualizing brand identity for restaurant management software, explore ways to brand the virtual payment card or create merchandise for restaurant employees. When crafting a style for a new video conferencing app, consider integrating the brand seamlessly into commonly used features, such as the ‘call’ button, and think of a way to brand the interface so that users can easily recognize your app in screenshots. Consider these aspects as you move through this project phase. Plus, taking a closer look at the industry can spark some creative ideas and bring a more down-to-earth feel to the concept.

Once the core brand visual concept gains approval and the general visual direction becomes clear, it’s time to create the assets for the brand application. It’s essential to note that no UI work should commence until the core brand identity elements, such as the logo, colors, typography, and imagery style, are developed.

Brand Identity Design And Key Assets For A Digital Product #

Now, let’s delve into how you actually apply the brand identity to your interfaces and what the UI team should anticipate from the brand identity design team. One key thing to keep in mind is that users come to a website or app to get things done, not just to admire the visuals. So, we need to let them accomplish their tasks smoothly and subtly weave our brand’s visual identity into their experience.

This section lists assets, along with specific details tailored for digital applications, to make sure your UI colleagues have all they need for a smooth integration of the brand identity into the digital product.

When crafting a logo for a digital product, it’s essential to ensure that the symbol remains crisp and scalable at any dimension. Even if your symbol boasts exceptional distinctiveness, you’ll frequently require a simplified, compact version suitable for mobile use and applications like app icons or social media profile pictures. In these compact logo versions, the details take on added prominence, with negative space coming to the forefront.

Additionally, it’s highly advisable to create a compact version not just for the symbol but also for the wordmark. In such instances, you’ll typically find a taller x-height, more open apertures, and wider spacing.

Discord logo: standard and small
Discord utilizes different versions of both the symbol and the wordmark for the standard and compact versions. In the compact version, you’ll find more prominent details and increased spacing. (Large preview)

One logo approach is pairing a logotype with a standalone symbol. The alternative is to feature just the logotype, incorporating a distinctive detail that can serve as an app icon or avatar. The crucial point is to maintain a strong association with the main logo. To illustrate this point, consider the example of Bolt and how they ingeniously incorporated the negative space in their logo to create a lightning symbol.

Bolt lightning symbol
Bolt employs the counter shape of its wordmark for both the app icon and profile picture, ensuring brand legibility even in small sizes. (Large preview)

Another factor to take into account is to maintain square-like proportions for your logomark. This ensures that the logomark can be seamlessly integrated into common digital applications such as app icons, favicons, and profile pictures without appearing awkward or unbalanced within these placeholders. Ensure your logomark isn’t overly horizontal or vertical to maximize its impact across all digital platforms.

The logo and symbol are core assets of any digital brand. Typically, the logotype letter shapes take roots from the primary font.

Typography #

Typography plays a pivotal role in shaping a brand’s identity. The selection of a typeface is particularly crucial in the brand identity design phase. Unfortunately, the needs of the UI/UX team are sometimes overlooked by the brand team, especially when dealing with complex products. Typography assets can be categorized into several key components:

Primary Font #

Choosing the right typeface can be a challenging task, and finding a distinctive one can be even trickier. Beyond stylistic elements like serifs, non-serifs, and extended or condensed styles, selecting a primary font for a digital product involves considering various requirements. Questions to ponder include the following:

  • How many languages will your product support?
  • Will the brand use special symbols such as arrows, currency symbols, or math symbols?
  • What level of readability will the headings need, and what will be the smallest point size the headings are used at?
Roobert typeface
Roobert, designed by Displaay Type Foundry, serves as an excellent illustration of a practical primary typeface. It combines unique details and a custom character while also offering various styles, an array of OpenType features, support for Latin-based languages, and special symbols. (Large preview)

Body Font #

Selecting the body font for a digital product demands meticulous attention. This decision can significantly impact readability and, as a result, user loyalty, especially in data-rich environments like dashboards and apps that contain numerals, text, and spreadsheets. Designers must be attentive and responsible intermediaries between users and data. Factors to consider include the following:

  • Typeface’s x-height,
  • Simplified appearance,
  • Legibility at small sizes,
  • Low or no contrast to prevent readability issues.

Fonts with large apertures and open shapes are preferable to keep similar letters distinct, such as ‘c’ and ‘o’. Increased letter spacing can enhance legibility, and typefaces should include both regular and monospaced digits. Special symbols like currency or arrows should also be considered for the brand use.

Heue Haas Grotesk font
Explore type specimens as they provide the best way to uncover all the font features. Heue Haas Grotesk by Commercial Type is a timeless and distinctive option for the body font. (Large preview)

Fallback fonts #

In the realm of digital branding, there will be countless situations where you may need to substitute your fonts. This can include using a body font for iOS or Android apps to save on expensive licensing costs, creating customizations for various countries and scripts, or adapting fonts for other platforms. The flexibility of having fallback fonts is invaluable in ensuring consistent brand representation across diverse digital touchpoints.

Examples of fallback fonts
When considering fallback fonts, it’s essential to concentrate on and describe the most probable use cases for the brand identity. (Large preview)

Layout Principles #

Typography isn’t just about choosing fonts; it’s also about arranging them to reflect the brand uniquely. Employing the same fonts but arranging them differently can distort the brand perception.

Getting the right layout is all about finding that sweet spot between your brand’s vibe and the ever-changing design scene.

When crafting a layout, one can choose from various types that translate different brand voices. Grid-based layouts, for instance, leverage a system of rows and columns to instill order, balance, and harmony by organizing and aligning elements. Asymmetrical layouts, on the other hand, rely on contrast, tension, and movement to yield dynamic and expressive designs that command attention. Modular layouts utilize blocks or modules, fostering flexibility and adaptability while maintaining variety, hierarchy, and structure. Choosing one of the types or creating a hybrid can effectively convey your brand identity and message.

Attention to technical details is crucial, including line spacing, consistent borders, text density, and contrast between text sizes. Text alignment should be clearly defined. Creating a layout that accurately represents your brand requires applying design principles that designers intuitively understand, even if others may sense them without articulating why.

Two layouts with the same font but different line spacing, consistent borders, text density, and contrast between text sizes
Notice how different these layouts feel even though they use the same font(Inter) and elements. (Large preview)

Color #

Color is undoubtedly one of the most significant elements for any identity, extending beyond products and digital realms. While a unique primary color palette is vital, it is important to recognize that color is not just an aesthetic aspect but a crucial tool for usability and functionality within the brand and the product. This chapter highlights key areas often overlooked during the brand design process.

  • Call to Action(CTA) Color
    Brand designers frequently present an extensive palette with impressive color combinations, but this can leave UI designers unsure of the appropriate choice for Call to Action (CTA) elements. It is imperative to establish a primary CTA color at the brand identity design phase. This color must have a good contrast both with light and dark backgrounds and does not unintentionally trigger associations, such as red for errors or yellow for alerts.
  • Contrast
    Brand identity tends to have more flexibility compared to the strict industry standards for legibility and contrast in screens and interfaces. Nevertheless, brand designers should always evaluate contrast and adhere to WCAG accessibility standards, too. The degree of contrast should be determined based on factors like target audience demographics and potential usage scenarios, aiming for at least AA compliance. Making your product accessible to all is a noble mission that can enhance your brand’s meaning.
Examples of color pairs, their contrast ratio, and the compliance with WCAG requirements.
Examples of color pairs, their contrast ratio, and the compliance with WCAG requirements. (Large preview)
  • Extended Color Palette
    To effectively implement color in user interfaces, UI designers need not only the primary colors but also various tints of these colors to indicate different UI statuses. Semantic colors, like red for caution and green for positive connotations, are valuable tools for emphasizing critical elements or providing quick visual feedback. Tints of CTA colors and other hues are essential for indicating states such as hover, click, or visited elements. It’s preferable to define these nuanced details in the brand identity guideline. This ensures the uniform use of the same colors, whether in marketing materials or the product interface.
Extended palette with the indication of what color shall be used for CTA
Be sure to include in the extended palette the indication of what color shall be used for CTA. (Large preview)
  • Color proportions and usage
    The proportion and use of colors have a substantial impact on how a brand is perceived. Usually, the brand’s primary color should serve as an accent rather than dominate most layouts, especially in the interface. Collaborating with UI colleagues to establish a color usage chart can help strike the right balance. Varying the proportions of colors creates visual interest and allows you to set the mood and energy level in a design or illustration by choosing dominant or accent colors wisely.
Illustration of dominant and accent colors
Brand accent colors are not dominant in the chart as they serve as accents. (Large preview)
  • Color compensation
    Colors may appear differently on dark and light backgrounds and might lose contrast when transitioning between dark and light themes. In the modern context of platforms offering both dark and light UI versions, this factor should be considered not only for interface elements but also for logos and logomarks. Logos designed for light backgrounds typically have slightly higher brightness and saturation, while logos for dark backgrounds are less bright.
Light and dark background logo versions
Light and dark background logo versions. The color compensation principle shall also be used for texts, pictograms, icons, or any other elements. (Large preview)

Color leads to another component of brand identity — the illustration style — where its extensive application in various shades plays a significant role both emotionally and visually.

Scalable Illustration System #

An illustration style includes pictograms, icons, and full-scale illustrations. It’s important to keep the whole system intact and maintain consistency throughout the project, ensuring a strong connection with the brand and its assets. This consistency in the illustration system also enhances the user interface’s intuitiveness.

In the context of an illustration system, “style” refers to a collection of construction techniques combined into a unified system. Pictograms and icon systems are made of consistent and reusable elements, and attention to detail is crucial to achieving uniformity. This includes sticking to the pixel grid, ensuring pixel precision, maintaining composition, using consistent rounding, making optical adjustments for intersecting lines, and keeping the thickness consistent.

Stylistically, illustrations can employ a broader arsenal compared to icons, utilizing a wider range of features such as incorporating depth effects, a broader color palette, gradients, blur, and other effects. While pictograms and icons serve more utilitarian purposes, illustrations have the unique ability to convey a deeper emotional connection to the brand. They play a crucial role in strengthening and confirming the brand message and positioning.

The scalability of the illustration system is shown in the example of the Streetbeat brand.

The illustration style, usually working in tandem with photography, is a key contributor to the comprehensive brand imagery. Nonetheless, there are instances where brands opt to exclusively showcase either illustrations or photography in their overall imagery style.

Photography Style #

Photography is a significant element in shaping brand identities. In line with the current trend of fostering emotional connections and a more humane approach, companies are increasingly taking a meticulous approach to their choice of photography, sometimes opting for in-house photoshoots.

When it comes to defining a photography style, a brand designer should consider factors like composition, lighting, color, and model selection. Image composition is a powerful way to convey the brand’s story, setting the tone, mood, and overall atmosphere. It’s also important to provide a guide for consistent use if any special graphics are added to the photographs.

Another way to keep photos in the same style is to use a LUT (Look-Up Table) filter. This filter imparts a uniform tint to all images, harmonizing them under a singular visual language. This meticulous attention to photography details not only reinforces the brand’s identity but also enhances its ability to resonate with audiences on a deeper emotional level, contributing to a more compelling and memorable brand experience.

Examples of the Zipline’s photography style
Zipline’s photography style also serves as a reflection of the company’s values, particularly its commitment to diversity and inclusion. (Large preview)

The elements discussed in the article play a vital role in enabling the web team to craft the UI kit and contribute to the brand’s success in the digital space. Supplying these assets is the critical minimum. Ensure that all components of your brand are clearly outlined and explained. It’s advisable to establish a guideline consolidating all the rules in one workspace with UI designers (commonly in Figma), facilitating seamless collaboration. Additionally, the brand designer should oversee the UI kit used in interfaces to ensure alignment with all identity components.

Uniform Mechanism #

Your digital brand should effectively communicate your broader brand identity, leaving no room for doubt about your values and positioning. The brand acts as the cornerstone, ensuring consistency in the digital product. A well-designed digital product seamlessly integrates all its components, resulting in a cohesive user experience that enhances user loyalty.

Ensure you maintain effective communication with the UI team throughout the whole project. From my experience, despite things appearing straightforward in the brand guidelines and easy to implement, misunderstandings can still occur between the brand identity team and the UI team. Common challenges, such as letter spacing in brand typography, can arise.

The consistent and seamless integration of brand elements into the UI design ensures the brand’s effectiveness. Whether you have a small or large design team, whether it’s in-house or external, incorporating branding into your digital product development is crucial for achieving better results. Remember, while a brand can exist independently, a product cannot thrive without branding.

Friday, March 10, 2023

4 Tips on How to Use Giphy to Grow Your Brand or Business

Giphy is a goldmine yet to be fully utilised by marketers. For those who don’t know what Giphy is, it is a platform where creators or brands can upload Stickers or GIFs. Giphy and Trenor are the leading GIF format platforms and social media giants like Facebook, Instagram and Twitter use APIs of these platforms to source the stickers and GIFs.

How can brands leverage Giphy to get more brand awareness?

You might be thinking right now about how stickers can help grow a brand. Yes, you can do that if you can crack the formula. Let’s take Instagram for an example. When someone is putting up a story and then is searching for the right sticker to make the story more energetic, they are going to search in the GIFs option. If in the top results for the search query, your brand’s sticker is appearing, you hit jackpot! Millions of people will be using your brand’s stickers in their stories; which means free promotion for your brand.

But it’s not as easy as it seems to be. You need to check the following criteria to effectively take advantage of the situation :

1) Sticker/GIF Topic – Be the first mover:

While creating a new sticker, think about what’s trending right now. For example when some challenges or topics are trending on Instagram like “Women supporting women” or “Everything is cake” you can suddenly get into action and make stickers on that topic for users to use while participating in those.

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2) See what has demand and has low competition

As I have said earlier, since marketers have not yet fully started to take advantage of the GIF platforms, there is a lot of topics that still have low competition. When it comes to this strategy, it has the potential to be evergreen when compared to topical/trending category. For example, you can search and find out that there is low competition for “Cutting hair” GIFs and if you go in on that you might get a lot of attention.

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3) As always, choose keywords correctly

Even if you make the most beautiful and fun Stickers and GIFs, if people cannot find it, it is of no use. For example, if you are creating a sticker or a GIF for “Cutting hair” you might want to think about adding keywords such as “At barbershop”, “New hairstyle”, “Goodbye long hair” etc.. You can learn how to pick keywords here

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4) How can you integrate your brand into the Stickers or GIFS?

You get the GIF and keywords right, your stickers are getting used by thousands of people, but if it does not have your brands logo or any elements in it, what the purpose right? Exactly. You have to subtly place your brand logo somewhere in the sticker creatively and it should not be too intriguing for the users too. Here is an example of how Quickbooks is placing its logo and brand colour into the GIFs they produce.

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So what are you waiting for? Go explore Giphy and grab those free brand awareness for your business!

PS: You have to at least upload 5 GIFs and apply to become a brand on Giphy before it starts to show up on Facebook & other social media platforms. Also, you have to be careful about not using any copyrighted images for creating GIFs.

 

Wednesday, February 3, 2021

Why Byju’s Indian Cricket Team Jersey Sponsorship Could Turn Out to be a Great Marketing Deal

 It was all over the business news, on social media and in any platforms where marketing could be critiqued. I have read both the sides of the arguments with a pre-judged notion in my mind, and I’m pointing out some of the versions of my ideas telling me that Byju’s indeed did a good marketing game. 

1) My strong point here is credibility . I’ll be explaining how Byju’s could get strong credibility points & why it could be crucial for their type of business through the following points.

2) Reach : An estimated 400 million watch cricket on television in India, which is almost impossible to replicate through any other media.

3) Target Group: I don’t think students are the real target group here, I’d say parents of school going students are their real customers. To reach them, Indian Cricket jersey is a good choice.

4) Method of sales : From my research, Byju’s initially generate leads through various platform such as Whatsapp and other online and offline medias and then proceed to cold calling the target group. And since our target group is parents, they would get turned down if they haven’t heard of the brand from a trusted source which India Team jersey can provide unlike social media platforms where fake contents are being heavily criticised.

5) Penetration : Moving to capture an even bigger market, Biju’s need to penetrate into tier 2 Indian cities rather than just moving about only in metropolitan cities. Cricket has the unique feature of equally penetrating almost all sectors of the population.

6) Exclusivity : This is one of the biggest reasons why I support Byju’s for their decision. Unlike paying online influencers or promoting through online platforms, there is only one brand name that will have a spot in front of team India’s jersey. It itself enhances the trust factor for the brand.

7) Familiarity : The starting paid scheme of Byju’s is around 30k Rupees. Any tier 2 city parent who would consider buying this package for their child must be familiar about the app & brand. Doing a 3 year branding on Indian Team jersey can exponentially increase familiarity with no doubt.

Although I couldn’t find the exact amount for the sponsorship, comparing it with OPPO’s previous costing of 1079 Crore Rupees , It is one hell of a deal and if it doesn’t hit the point as I think it would, It would do some great damage to the startup.

 

Saturday, December 3, 2011

A comparison between sIFR, Cufon and @font-face

Every now and again we at Solid State like to review the current trends in dynamic text replacement techniques; getting text on a web-page in a non 'web safe' font.
Traditionally, 4 years ago, if you really, really needed to use a particular non web-safe font, you would have had to use an image instead, alongside a CSS technique like one of these.  This is an approach that is still widely used due to the fact that it's easy, SEO friendly and relatively fast to render, providing you use CSS sprites.
For static web sites this worked well, up until the text needed changing, creating the tiresome process of starting Photoshop whenever a website required an edit, creating the new heading, uploading it and proofing it. A content management system vendor, such as ourselves, is always on the lookout for a better solution.

The three options below represent the current state of the art. Unfortunately none of them are clear winners in terms of overall functionality. Like most things in web development, it's a compromise; chose the right tool for the task in hand.

sIFR

Back in around 2005, sIFR appeared, and everybody thought it was going to change everything. It did, sort of. Beautiful, SEO friendly, dynamic text was now possible, but it was slow to render on the page, created complications using AJAX, and despite what the documentation suggested, was a nightmare to implement with links and navigational elements. Oh - and Flash was required too. And so it is for these reasons why most web-developers wince slightly whenever the technique is mentioned. In fact, even though the 3rd version of SIFR is a little better than its original incarnation, I'm grimacing a little as I write this...

Cufon

In an attempt to tackle sIFR's shortcomings, a clever guy called Simo Kinnunen came up with Cufon - a JavaScript rendering engine that made use of VML in Internet Explorer, and the HTML5 <canvas> element in other browsers, to render custom fonts. It doesn't need Flash, it's faster to render than sIFR and from what I can see from it's demos page, it's suitable for navigation too.  My colleague Paul (@paulmasek), has just started a project using it, so I'm sure we'll be talking about it soon. Watch this space.
The main drawback with Cufon is that you can't select the rendered text as you can in sIFR. If the user wants to select it in order to copy it somewhere else, they are going to end up confused.  Interestingly, it is worth mentioning Typeface.js, which works in a similar manner to Cufon. If you are happy to sacrifice a little rendering performance, it is possible to select the text rendered with Typeface, though it has to be said it did work quite slowly when we tested it.

@font-face

Whilst these techniques are great in providing credible solutions to the lack of available fonts to web designers, it does suggest that there should be a better solution; one that wouldn't require messing around with JavaScript and Flash. After all, other fonts can be specified in the regular CSS 'font-family' property, but there is no guarantee of their installation on users' computers.
@font-face is a css technique that has actually been around for a while; it was first defined in the CSS 2.1 specification. It allows a font to be hosted on a web server and referenced within a web page, creating the 'perfect' solution to this issue.
Well, almost! Apart from the thorny issue of font that needs to be dealt with, together with increased page loading times due to the download of the font file itself, there is something of a show stopper to this technique.
Unsurprising, it's Internet Explorer that causes us the grief. Not that IE doesn't support this CSS property - in fact IE4 was the first browser to do so back in the dark ages. But to this day it only supports @font-face using an Embedded Open Type (.eot) font, which would be fine, but for the fact that creating one of these involves the most unnecessary and laborious process using Microsoft's WEFT tool, which is where most people give up. And to be honest, so did we.

And the winner is...

So, to summarize:
 Images with text replacementsIFRCufon@font-face
Dynamic TextNoYesYesYes
Browser compatibilityAll modern browsers, inc IE6All modern browsers, inc IE6All modern browsers, inc IE6Limited support in IE
Needs pluginNoYes (Flash)NoNo
Rendering speedFastSlowFastFast
Selectable textNoYesNoYes
Relative ease of implementationEasyDifficultSo-soEasy
Suitable for hyperlinksYesEventuallyYesYes
My opinion remains that we should still try and use web safe fonts, certainly for main text blocks. For static headings (for example sidebars and panels) I still think CSS image text replacement, cunningly crafted with CSS sprites, is still the optimum technique, especially in a world where JavaScript heavy sites are becoming more common. In instances where we do need dynamic text, providing it's using sparingly I'm tempted to go with Cufon; it is relatively easy to implement and has provided us with some good results so far.
I would love to say otherwise, but regardless of the hype that @font-face seems to be generating at the moment, I can't see it's widespread adoption happening any time soon. Microsoft still needs to resolve the font DRM issue, so it can allow more common font types. It might seem a while off, but together with every other web developer out there, I can't wait for that day to arrive!

Sunday, October 23, 2011

The Art of Branding Yourself and Your Freelancing Business



Just as it is for big corporations, successful branding is essential to the success of a freelancing business and to just one self-employed web worker.
It is often times overlooked, most likely because many don’t realize the large benefits that can come from it.
The first thing we think of when we think “brand identity” is a good logo.
A good logo can do wonders for a self-employed freelancer, but branding identity goes far beyond that, into entire website development, content, business cards, and even into offline scenarios.
In this article, we’ll take a closer look at ways to define a brand for something as unique as a freelancing business, and what one needs to do to get started on the right track to a successful brand.
Before we get into the specifics, let’s take a look at how a brand can help any sort of business.A good brand will lead to success now and in the future, and that is essential for a self-employed person that doesn’t ever want to be forced back into a 9-5 job. If created correctly, a good brand will:
  • Create a memorable business
    This will make the clients want to come back to, creating user loyalty.
  • Create a basis for the business to expand in new ways
    When launching a new project, a brand can be used to jump-start it successfully.
  • A good brand confirms credibility
    This is top concern among many potential clients.
  • A properly implemented brand will target the right clients
    This will help finding the right clients looking for exactly your style.
The Importance of Branding

1. Define Your Business Goals

Before one even gets started in the design process of branding, one must define what they want the brand to communicate.
In order to do that, we must define a few specific things in general, the first being the freelancing business’s goals.
Beyond helping to develop a brand, defining business goals will help in a number of other ways.
For one, it will help visualize the ultimate goals of the business, helping smaller goals become more proactive in reaching the long-term accomplishments.
It will also keep you, as the leader of the business, on track, from personal self-management, to anyone you may be managing in the future.
Getting off track is why many businesses fail, and why many freelancers eventually go back to a day job they hate. Goals and a business plan will help you to stay on track.

Take some time aside to set goals properly. Write them down, detail them, and think about them critically. Goals can help plan the future of a freelancing career for years to come. Below are ten items to keep in mind when setting goals:
  • Be specific
    Losing sight of where you’re going is an issue that comes from having no goals, but having unspecific goals will also create this problem.
  • Create a business plan
    This should be a separate article in itself, but it is a great way to outline goals as well as include finances and tools into accomplishing those goals.
  • Set short-term goals along with your long-term goals
    It’s easy to turn ultimate dreams into business goals, as we should, but shorter, more technical goals can track success better.
  • Keep committed
    This is an obvious point, but think of lifestyle changes that will help you commit to the goals that are made. For example, if you would like to expand your skill set, set aside a time each day in your schedule to study.
  • It may help to make goals public
    Make your freelancing business and goals associated with it as public as possible. If this means sharing with only friends and family, then so be it. It will help to motivate you to complete goals — keeping your business on track.
  • Be realistic
    It’s ok to dream high, but don’t set unachievable goals for a time given.
  • Have relevant goals
    If a goal ends up providing little or nothing to the growth of the business, then it is pointless. For example, don’t set a goal to take on another client each week that you can’t handle — this will likely only limit the time you have to grow and market the business in other ways. A relevant goal would be, for example, to expand to more than a 1-man (or 1-woman) operation.
  • Create an action plan for each goal
    “I’d like to someday own my own design firm”, is just not good enough. Have a goal-by-goal plan to complete broader goals like this. In other words, make the goal actionable.
  • Keep everything in line when working on a new goal.
    Reaching goals means business and lifestyle changes, so make sure your finances and other forms of security are still tightly in place throughout the process.
  • Take a step back to analyze the progress
    Take what you’ve learned onto the next goal. As an example, if you’re trying to market your portfolio better, what marketing strategies worked? Which strategies didn’t work?

2. Define Your Target Audience

After defining business and career goals, you need to define who you’ll need to attract to keep the business alive.
These people are, of course, the clients. Who is your ideal client? Beyond clients, are you willing to work with others on group projects (i.e. developer and designer)? Who would that ideal partner be?
Target audiences are often more related to one that sells products, or to a blog or other form of website that relies heavily on its visitor count. However, selling services is no different. One must recognize this and take the necessary steps to define their target audience.
Both how a brand is designed visually and how it is presented professionally will lean towards a certain type of person.
This person should be someone you’d like to work with, as well as the type of person that will help your brand grow.
audience
When seemingly ready to open up Illustrator and start on a logo design, wait one more second and get prepared for the visual aspect of the brand-to-be.
Below are some questions to ask about the target audience before jumping into the design phase of your brand.

What is your design style?

If it is more creative, you may want to appeal to groups that would need a creative website.
If it is more Web 2.0 and sleek, you’re going to want to appeal to business owners or vendors of “high-technology fields.”
Consulting agencies, app websites, and other sites of the like would be great targets.

To What Level Are you Willing to Help and Communicate?

It’s true; all clients have varying levels of understanding web technologies, and well, technology in general.
Do you want to attract a client that knows nothing of the web world, in which you will be responsible for providing an easy to maintain website? Or, would you rather communicate with a group of web professionals, sending out the final project to one client?
This can dig deeper into clients as well. Attracting a client, for example that is maintaining a site dedicated to some sort of technology may be easier to communicate with about technology if you prefer that.
Any other type of website that coincides with the “offline world” though may hold a client that would need a simpler website.

What work would you like to be responsible for?

Many of us don’t like all the work that comes from freelancing. Especially in the world of website creation, many clients want us to do it all — design, develop, market, and more.
If you specialize in one area though, it may be beneficial to have part of your target audience be those looking for partnership projects.
For example, if you are a designer, you may want to include web developers in your target audience so that they could contact you to partner up on a bigger project.
This way, whether you know how to or not, you wouldn’t be stuck with the coding and you can stick with what you love.

Define it on Paper

After asking these questions and researching a bit more, write out your target audience in a list.
Each item should not be a single-line type of person, like “Clients with a lot of web experience”, but rather a small very descriptive paragraph.
The more detailed the description, the more success you’ll have once it’s time to start the design process of the brand.
Define it on Paper

Further Resources


3. The Business Name

Is it your own name, or a more formal and creative name?
This is often times a step overlooked, but it is incredibly relevant to the final goals of the website. If you plan to be the owner of a firm someday, or develop a team of web professionals in any other way, your given name as a brand may not be appropriate.
However, many freelancers chose to grow their business by always freelancing solo, while still outsourcing some of their work. There is a difference in each situation, and a personal name would thrive on this type of business.
Also, bigger names may attract bigger projects, while a personal name would attract many smaller clients. Depending on what you’d like to do in terms of work greatly depends on the brand’s name.
So, in the plainest sense: an alternative name would be more versatile, but your own name as a brand would be more personable and each would lead to a different type of client.
Brand Name
Image credit: Mark McGall, 72 Thinking

4. The Logo

The logo is the first step into the design process of the brand. It is the one graphic that your business will survive upon.
Your website, content, and all other design elements must compliment a brand’s logo, as well as work with it towards the ultimate goal of making the sale to the client.
Whether designing it yourself or hiring someone else to do it for you — you’ll need to be the one that decides how it will look.
Many times I get clients that let me have too much creative control when it comes to their brand design. While creative control is always appreciated, when it comes to a brand — that’s a bad choice.
Be sure to research and create a plan for the brand of your freelancing business so you can take control.
Logos
Everything mentioned so far in this article will come into play for the initial design phase of the brand.
The name is an obvious factor, but the target audience and business’s goals will also come into play. Keep a few questions in mind concerning all of this when beginning the logo design phase:
  • What does the overall style of the logo need to be to attract the right audience?
  • What type of colors should be used? As different types of colors provoke different emotions, this ties in greatly to the target audience.
  • How versatile does it need to be? How will it grow with your freelancing as a business?
  • Does it need to be formatted well with print material as well as web material?
  • What shape does it need to be, generally (more rounded/square, or rectangular)? This has a lot to do with what materials you’ll be using it on and the format it will need to take when combined with content.

Some Examples

Alex Arts
The above logo says “professional, fun, and personable”. Notice how the varying colors in the web design turn into a more playful approach, which in turn makes it more personable.
The smooth curves in both the font and the image portion of the logo also take the strict factor away, making him as a business person approachable.
This freelancer runs as a single freelancer, branding his business as him — most likely returning to him one-on-one clients with great communication and many smaller, more creative projects.

Outline 2 Design
This brand is a group of designers working together under one website. The brand has a more generalized name, and even a more professional, company-like feel.
Furthermore, looking more into their portfolio, one can see that the image compliment on the logo highlights their design style: clean and sleek with a hint of outside-the-box creativity.

Momono
The abstraction of this logo tells the viewer right away about the style of this designer. Also, a bright color also plays into it. It is simple, effective, and portrays the designer’s intentions well.

Yodaa
Playful, light and super creative is what this brand is all about. The logo complimenting this brand is incredibly creative, and lacks a more formal look. That’s not to say it isn’t effective though. Its overall look is still professional while being quirky and original.

Valen Designs
This is a single freelancer with a portfolio full of Web 2.0 material. The logo quickly reflects that, and the nature theme provides a calm, cool, and collected tone. The brand says professional and high-tech, but not rigid or boring.

Southern Media
This brand is the most classical of all the logos above. Along with it comes a business that is more traditional and formal. This likely creates more credibility for them as a team, rather than a single freelancer, allowing them to take on bigger clients.

5. Your Website Design, Business Card Design, and Everything Else

Now that you have a logo, you’ve gone through much of the design process for nearly everything else that will require design. It only takes a bit more planning to complete the design process.
If your brand is very personal, a hand-drawn website design may work well to compliment the logo and brand as a whole. If the brand is Web 2.0, you’ll want a sleek web design, sleek business card design, and sleek, high-end stationary and other printed material.
Because the rest of your design needs can be based primarily off of the logo design, most of the target audience and business goals implementation will come into place naturally.
Still, keep them in mind as you develop the brand further. Don’t lose sight of the goals, and always pertain to the original message you’ve planned for.

Examples Continued

Outline 2 Design
This group keeps to their image with the rest of their design as professional yet creative.

Momono
The colors, wireframe, and work featured on this portfolio are all abstract, just as the logo is. It is also very clean, to the point, and has a lot of whitespace — again mimicking the logo and brand design.

Yodaa
The web design of this brand is the primary focus, and it is playful, personable, and approachable. It mixes very well with the logo and highlights the brand very well.

Valen Designs
The web design is super clean and web 2.0, just as the logo is. Furthermore the design is laid out in a way that is systematized, letting visitors in on all the information necessary, which is a very professional, company-like approach.

Southern Media
This web design is very traditional, attracting clients that would like a straight approach to their web services. Like the logo and appeal to the brand, it is “gimmick-free” and professional. A high level of credibility is present in the web design as it is in the entire brand.

6. Write an Elevator Pitch

An elevator pitch is traditionally used offline when trying to sell your services in about 30 seconds or less.
Pre-planning a small speech to sell your stuff can help to include everything you need to, while still having a crafted pitch that is likely to sell.
However, as the technologies of web work expand each year, elevator pitches are becoming increasingly important for online freelancers as well.
An elevator pitch is very much a part of a brand. What is said in the pitch shares what you do, what your business does, and what you and your business can do for the person reading or hearing your pitch.
When a prospect asks what you do, you should not respond with, “I’m a freelance web designer” or “I’m a freelance writer”. Instead, this is a chance to say, in about 15-30 seconds, what you do in detail.
Nobody is interested in a “freelance web designer”, “freelance web developer” or a “freelance writer”.
What potential clients are interested in is “a web designer that focuses primarily on user-centric web designs that are both creative and professional” or “a web developer that creates website apps focused around users needs — apps that are designed to sell”.
Elevator Pitch
Realistically, elevator pitches should be even better than the above. Furthermore, they can be used as an introduction to a portfolio, or used on the about page to help make sales there, too. To find out more about elevator pitches and how to write the perfect pitch, check out the resources below.

Further Resources


7. Write an About Page

Your about page is where clients and others who may want to work with you can get to know you, before having to make any sort of contact. It should reflect yourself, and the way you do business.
Is your brand fun, professional or to-the-point? Most likely, your brand so far has reflected your personality in its own sense already. It’s now up to you to write an about page that can “make the sale.
If a person has become interested enough to check out the about page, you have somehow convinced them to become at least half-way interested in your services.
Hopefully, you’ve attracted the right person based from your declared target audience. If so, how would you talk to this person?
Content-wise, you’re going to want to keep to your original style. For example, if you want a more company-like approach, write more formally. For a more creative approach, be personable and fun.
Your career choice as a freelancer and the work you do probably already reflects your personality a great deal, so just being yourself is the best option when trying to find a writing style for the about page.
It is of utmost importance to not try to sound like anyone else — your own voice is what makes you different from every other freelancer on the planet.
After figuring in the writing style and how to approach the page, one must outline what to include. Below is a minimum:
  • Your history in the field and what you do.
  • Your professional experience, and possibly school experience if present.
    (A written résumé)
  • Perhaps a link to a more formal resume.
  • Contact information, or a link to the contact page.
  • A relevant note to their problem, and how you can help them.
    (They need a website, you can make one for them.)
One may want to include other sections that further define their personality and business.
The more a potential client feels they know you, the more likely they’ll be to make contact because you and your business will seem more approachable. (Keep in mind though that it need not be a 10 page autobiography!)
Example About Page

Further Resources


8. Get Clients to Reach You

Now that you have a brand, it’s all about marketing and having clients find you.
You’ve created a target audience, identified business goals (both present and future goals), built the brand in a design sense around those two definition, and created content that helps sell your material.
This is all great, but at this point your brand is unknown and inactive. Don’t worry though — your brand is supposed to do the work for you, and given the time, it will.
Let people know about your brand by getting listed on job websites, doing guest posts, or leaving messages in forums. Generally, marketing is the same — but now you must market your brand as opposed to yourself.

Keeping Consistent

In my own experiences with branding, I’ve found myself re-branding and trying out new things.
It all came down to the fact that I had never taken the time to correctly brand my business, and specifically, that I had never taken the time to find my true target audience.
That forced me to revamp my brand to meet my needs as time went on. I could have avoided the whole mess if I would have taken the time in the beginning.
In the end, that has hurt my business because clients, readers, and other people that keep my business alive didn’t recognize me and my business after each revamp, and it also hurt my credibility.
It is essential to keep a brand consistent, for the reasons mentioned above, and for a number of other reasons. Once you lose the brand, you lose all of the benefits that come along with it. If you change a brand, even if it is being changes to better match goals today, it will have to start marketing from base zero once again.
Here are a few articles and tips on how to keep a brand consistent.

Updating a Brand

As we change as professionals and as people, there is no doubt that we will want to change our brand too. We may grow into a design firm rather than a freelance web designer, or a web developer more so than a designer.
Much of the time a person will be focusing on one area of web work, only to find over time that their skill set and interests have expanded into something completely different.
  • That’s fine; that’s life — we live, we grow, we change.
  • The trick now is to not change your brand, but to upgrade it, and develop it further.
    This is where our initial goals step into place. With the correct planning of our goals in the first place, we were able to plan ahead for moving forward. Perhaps you were a single, lonely freelancer back in the day you created your brand, but now you’ve finally got a team together as a firm, just as one of your goals stated. If you planned the brand around that goal successfully, you may only need to make a few tweaks, while still making your brand recognizable and overall, the same.
  • To upgrade a brand, keep a few things consistent: the name, the style, and the main color combination.
    The name is the most recognizable part of a brand, so that is something you will never want to change. The overall style is very tightly knit into your target audience, and in order to keep your current client base, you’ll want to keep that. Lastly, color is one of the most memorable aspects visually, and most likely is the driving force visual for your brand. Keep this, and you keep the tone and memorable factor of your brand.

Further Resources


Wrapping Up

Brand creation is definitely an art in itself, and takes a lot of time to plan.
Don’t rush through this essential step of a freelancing career — having a brand can not only benefit you as a web professional, but also avoid fallbacks and can aid as a form of security.
No matter how big your business is — how big your client base, your team, or your popularity is — develop a plan, a brand around it if you haven’t already.
Then, stick to it, be consistent. It may also be helpful to take a step back if you already have a brand to analyze it. Can it be upgraded or further developed? Are you missing anything essential to your brand thus far?
There are, of course, many more tips and suggestion that could be mentioned, and much of it is a matter of personal experiences.


Please share any further tips or experiences you’ve had with branding as a freelancer. What have you learned from your own mistakes?